Retail Sales and Operations Manager

2 weeks ago


Brisbane, Queensland, Australia Boardriders Full time
About Us

Boardriders, Inc., is the world's leading action sports and lifestyle company that designs, produces and distributes branded apparel, footwear and accessories for action-sports enthusiasts around the globe.

The Role

We are seeking an experienced Retail Sales and Operations Manager to join our team in Brisbane. As a key member of our retail operations, you will be responsible for driving sales results and ensuring exceptional customer experiences in our stores.

Key Responsibilities
  • Create a sales-driven culture within the store through daily coaching and support to staff.
  • Ensure all Key Performance Indicators (KPIs) are met with a strong focus on customer service.
  • Analyze sales reports to identify areas for improvement and develop action plans for underperforming categories and products.
  • Recruit, develop, and lead a high-performing team of up to 30 staff members.
  • Manage stock levels and inventory to optimize sales and minimize waste.
Requirements
  • A proven track record in retail sales and operations management, with experience in driving sales growth and improving customer satisfaction.
  • Strong leadership and coaching skills, with the ability to motivate and develop a large team.
  • Excellent analytical and problem-solving skills, with the ability to analyze data and develop effective solutions.
  • A passion for the surf lifestyle and a commitment to providing exceptional customer experiences.
  • High level of communication and interpersonal skills, with the ability to build strong relationships with colleagues, customers, and stakeholders.
Benefits
  • The opportunity to work for a world-leading action sports and lifestyle company.
  • A competitive salary of $120,000 - $150,000 per annum, depending on experience.
  • A comprehensive benefits package, including generous clothing discounts, customized training and development programs, and unique staff events.

Please note that the estimated salary range is based on industry standards and may vary depending on individual qualifications and experience.



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