Risk Management Specialist

4 weeks ago


Sydney, New South Wales, Australia Gallagher Full time

About Us

Gallagher Bassett is a leading third-party claims administrator in Australia and New Zealand, serving insurers, brokers, government bodies, and self-insured organizations. We are part of the global risk management and insurance group Arthur J Gallagher & Co.

Our culture at GB is dynamic, fast-paced, and rewarding. It's a place where you can grow your career and make a difference in people's lives. We offer flexible working options, learning and career pathways, and ongoing access to training and development opportunities.

We're currently undergoing an exciting period of transformation and change, introducing dedicated specialist hubs within our claims functions. This offers a unique opportunity to join our team and contribute to shaping our service delivery model.

Job Description

As an Eligibility Specialist (Liability Advisor), you will provide technical support to our Claims teams, ensuring quality and ethical liability decisions are made within prescribed timeframes under NSW legislation. Your responsibilities will include advising on initial and full liability determinations, supporting medical and factual investigations, and collaborating with other support hubs.

You will have the opportunity to coach and mentor case management personnel, participate in key business projects, and contribute to the growth and development of our technical expertise.

About You

To succeed in this role, you'll need significant experience in technical or case management roles within workers compensation settings. You should have demonstrated experience in determining liability and possess excellent communication skills, attention to detail, and a strategic mindset.

You'll be a strong team player with a resilient attitude, able to engage and coach at all levels of the organization.

Compensation and Benefits

We offer a competitive salary of $80,000 - $110,000 per annum, depending on your level of experience and qualifications. In addition to a comprehensive benefits package, including 4 weeks annual leave and up to 2 weeks additional purchased Lifestyle Leave, you'll also enjoy novated leasing opportunities, health insurance discounts, and paid parental leave.

Your Impact

  1. Provide technical advice and support to Claims teams on initial and full liability determinations.
  2. SUPPORT IN THE PROCUREMENT OF MEDICAL AND FACTUAL INVESTIGATIONS TO DETERMINE LIABILITY.
  3. Analyse case documentation, including medical and factual reports.
  4. Cochet and mentor case management personnel.
  5. Collaborate with Mental Health, Complex Care and Rehabilitation support hubs.
  6. Participate in key business projects and initiatives.


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