Data Insights Analyst Role

3 weeks ago

Brisbane, Queensland, Australia Flight Centre Travel Group Full time

Data Insights Analyst Role

We are seeking a highly skilled Data Insights Analyst to join our team at Flight Centre Travel Group. As a Data Insights Analyst, you will play a crucial role in capturing and interpreting data from various internal and external sources, translating it into strategic insights, and communicating these findings to a wide range of stakeholders.

Key Responsibilities:

  • Capture and interpret data from a range of internal and external sources, translate them into strategic insights, and communicate these findings to stakeholders.
  • Conduct high-level research and strategic analysis to advance and inform Flight Centre Travel Group's strategy, strategic projects, and business cases.
  • Assist with the provision of ad-hoc analysis and formal reports, distil meaningful insights from data, and effectively convey this to different audiences.
  • Present complex content and insights in an easy-to-digest way for stakeholders to take action.

Knowledge Management:

  • Manage and maintain internal knowledge management systems (KMS), including Confluence, with rules and operational procedures for reporting tools created and implemented.
  • Effectively communicate and on-training with local and remote SMEs to dashboards and other data artifacts designed and deployed.
  • Contribute to Community of Practice sessions and follow agreed standards.

Internal and External Stakeholder Communication:

  • Continuously improve internal and external stakeholder communication practices.
  • Utilise appropriate products (Confluence, Microsoft Teams, GitHub, etc) to meet communication and collaboration requirements.
  • Work with stakeholders to achieve adoption targets.
  • Provide advice, training, and support to college staff to build data analytics acumen within the team.

Requirements:

  • Minimum 3 years' experience within an enterprise environment working with data.
  • Experience in data visualisation (e.g. Microsoft PowerBI) and SQL.
  • Advanced Excel skills.

What We Offer:

  • Unique culture: an inclusive company that takes pride in their employees and offers a team culture like no other in the industry.
  • We love to travel: generous discounts, including family and friends, on flights, hotels, tours, cruises, car hire, attractions, travel insurance, and more.
  • Development: individualised Learning & Development pathway options.
  • Exclusive staff discounts: accessible via our employee-only myRewards portal, with 400+ of Australia's leading retailers, health and wellness discounts, financial planning advice, employee share plan, head office gym, and EOT facilities.
  • Balance: flexible working arrangements available.
  • Brightness of Future: career opportunities in a network of brands and businesses across the globe.

We are an equal opportunities employer and welcome applications from all qualified candidates. Please note that applications can only be considered by candidates who are based, and have the right to work, in Australia without restriction or visa sponsorship. Remote working options are not available for this position.

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