Technical Customer Success Specialist

7 days ago

Sydney, New South Wales, Australia beBeeTechnicalExpert Full time $100,000 - $140,000

Role Overview

">

We are seeking a skilled professional to drive customer success in our ConnectID ecosystem.

">

This role involves collaborating with customers and internal teams to onboard organisations, assist with testing and certification, and provide technical support.

">

The successful candidate will be responsible for:

">
  • ">
  • Facilitating discussions with customers to understand their needs and goals.">
  • Guiding customers through the onboarding and integration process.">
  • Assisting in designing operational and technical implementation plans.">
  • Collaborating with internal stakeholders to ensure seamless customer onboarding.">
  • Providing timely and effective technical support to customers.">
  • Undertaking other duties as directed by leadership.">
">

Requirements

">

To succeed in this role, you will need:

">
  • ">
  • A relevant tertiary education in Engineering, Business, or Science.">
  • At least three years of experience in a customer-facing role.">
  • An interest in identity, financial, or payment environments.">
  • The ability to understand technical aspects of ConnectID products and communicate their value effectively.">
  • Experience in business solution analysis and requirement gathering.">
  • Strong analytical and problem-solving skills to address customer challenges and provide effective solutions.">
  • Excellent verbal and written communication skills.">
">

About Us

">

We strive to create a more competitive and coordinated Australian payments system.

">

Our agile squad is dedicated to working with ConnectID customers to deliver innovative solutions.

">

We offer a collaborative and dynamic work environment that fosters growth and development.

"],

  • Technical Customer Success Specialist

    5 days ago

    Sydney, New South Wales, Australia SITA Full time

    OverviewWELCOME TO SITASITA is the leading specialist in air transport communications and information technology. We don't just connect the global aviation industry, we apply decades of experience and expertise to address almost every core business, operational, baggage, and passenger process in air transport. As an organization, we cover 95% of all...

  • Technical Customer Success Specialist

    5 days ago

    Sydney, New South Wales, Australia SITA Full time

    OverviewWELCOME TO SITASITA is the leading specialist in air transport communications and information technology. We don't just connect the global aviation industry, we apply decades of experience and expertise to address almost every core business, operational, baggage, and passenger process in air transport. As an organization, we cover 95% of all...

  • Technical Customer Success Specialist

    1 week ago

    Sydney, New South Wales, Australia SITA Full time $90,000 - $120,000 per year

    OverviewWELCOME TO SITASITA is the leading specialist in air transport communications and information technology. We don't just connect the global aviation industry, we apply decades of experience and expertise to address almost every core business, operational, baggage, and passenger process in air transport. As an organization, we cover 95% of all...

  • Technical Customer Success Specialist

    5 days ago

    Sydney, New South Wales, Australia beBeeCustomerSuccess Full time $90,000 - $140,000

    **Technical Expertise and Customer Success Alignment**We are seeking a highly skilled Technical Customer Success Representative to bridge the gap between technical teams and customers.In this role, you will offer expert guidance on product functionality, API usage, and system integrations. You will manage customer accounts, ensuring a deep understanding of...

  • Technical Customer Success Specialist

    1 week ago

    Sydney, New South Wales, Australia Motio Full time $104,000 - $130,878 per year

    Motio offers the best elements of Out-of-Home, Digital and Video with dedicated digital display channels carrying dynamic, engaging and hyper-relevant content tailored to the natural high dwell times of its environments.These Include cafés, medical centres, indoor sports and Bar/Pub environments.Motio has unique characteristics enabling brands tell their...

  • Customer Success Specialist

    6 days ago

    Sydney, New South Wales, Australia Gresham Technologies Plc Full time

    Are you passionate about delivering excellent technical customer support and enjoy solving technical problems?As a Customer Success Specialist, working hybrid out of our Sydney office, you will work closely with the wider customer success team focusing on our global customers, providing exceptional customer support, 24/7, 365 days a year on Gresham's Clareti...

  • Customer Success Specialist

    7 days ago

    Sydney, New South Wales, Australia beBeeNegotiation Full time $80,000 - $120,000

    Customer Success SpecialistJob DescriptionWe are seeking an ambitious and results-driven Customer Success Specialist to join our team. This role involves developing and maintaining strong relationships with our customers, providing expert advice on windows and doors solutions for their projects.As a consultative sales professional, you will engage with...

  • Technical Customer Success Manager

    7 days ago

    Sydney, New South Wales, Australia beBeeCustomer Full time $90,000 - $120,000

    Technical Customer Success ManagerPendo's Technical Customer Success Managers are technical customer success experts who engage with our diverse global customer base through 1:1 interactions and group sessions.They possess a deep understanding of customer requirements and guide positive customer experiences and satisfaction by providing high-level technical...

  • Technical Customer Success Representative

    5 days ago

    Sydney, New South Wales, Australia Crystal Intelligence Full time

    **Position Summary**We are looking for a highly skilled and customer-focused Technical Customer Success Representative to serve as a primary point of contact for both technical and customer success needs. In this role, you will bridge the gap between our technical teams and customers, offering expert guidance on product functionality, API usage, and system...

  • Customer Success Technical Support Specialist

    2 weeks ago

    Sydney, New South Wales, Australia beBeeTroubleshooting Full time $100,000 - $120,000

    Technical Support Engineer RoleWe are seeking a skilled Technical Support Engineer to accelerate customer success with our Microsoft solutions. This role involves delivering seamless support experiences and empowering customers to achieve more.The successful candidate will have excellent problem-solving abilities, strong verbal communication skills, and a...