Service Delivery Director

2 weeks ago

Adelaide, South Australia beBeeLeadership Full time $80,000 - $120,000
Job Title:

Service Delivery Director

Overview

We are seeking an experienced and passionate Service Delivery Manager to lead one of our high-performing national teams of support technicians. This role combines service excellence, team leadership, and operational oversight to deliver exceptional service to a portfolio of clients.

The ideal candidate will have solid experience liaising directly with customers, helping ensure service delivery and support agreements are met and exceptions are captured and addressed.

Responsibilities
  • Be supported by our management team to seamlessly deliver services to our largest clients
  • Understand the value delivered and make sure your voice for your team is heard
  • Foster a culture of continuous improvement and innovation within the team

This role requires strong commercial acumen, ITIL-based service delivery knowledge, and outstanding communication and stakeholder management skills.

Qualifications

To be successful in this role, you will need:

  • Demonstrated experience in Service Delivery or a closely related discipline inside an MSP environment
  • Solid commercial acumen, with proven ability to deliver outcomes for clients
  • Deep understanding of ITIL-based service delivery and passion for structured, high-quality client service
  • Outstanding communication and stakeholder management skills, with ability to build trust and influence outcomes
Benefits

We offer a competitive salary package, flexible working arrangements, and opportunities for personal and professional development. Our company values include keeping everyone informed, aligned, supported, and rewarding performance.

EEO and inclusion

We welcome applications from Neurodiverse candidates and offer flexible options to showcase their skills.

Seniority level

Not Applicable

Employment type

Full-time

Job function

Customer Service

Industries

IT Services and IT Consulting

  • Director Service Delivery And Performance

    1 week ago

    Adelaide, South Australia Amplar Health Full time

    Director Service Delivery and Performance Add expected salary to your profile for insightsAmplar Health Home Hospital deliver a diverse range of innovative health programs and virtual care services to patients across Australia, providing safe high-quality care outside traditional hospital settings. To date our programs have supported thousands of patients,...

  • Director Service Delivery and Performance

    1 week ago

    Adelaide, South Australia Amplar Health Full time

    Director Service Delivery and Performance Add expected salary to your profile for insightsAmplar Health Home Hospital deliver a diverse range of innovative health programs and virtual care services to patients across Australia, providing safe high-quality care outside traditional hospital settings. To date our programs have supported thousands of patients,...

  • Director Service Delivery and Performance

    2 weeks ago

    Adelaide, South Australia Amplar Health Full time

    Director Service Delivery and PerformanceAdd expected salary to your profile for insightsAmplar Health Home Hospital deliver a diverse range of innovative health programs and virtual care services to patients across Australia, providing safe high-quality care outside traditional hospital settings. To date our programs have supported thousands of patients,...

  • Director Service Delivery and Performance

    1 week ago

    Adelaide, South Australia Amplar Health Full time

    Director Service Delivery and PerformanceAdd expected salary to your profile for insightsAmplar Health Home Hospital deliver a diverse range of innovative health programs and virtual care services to patients across Australia, providing safe high-quality care outside traditional hospital settings. To date our programs have supported thousands of patients,...

  • Servicing Director

    1 week ago

    Adelaide, South Australia beBeeHospitality Full time $90,000 - $120,000

    Job Title: Servicing DirectorJob Description:We are seeking an experienced and skilled Servicing Director to join our team in this picturesque venue in McLaren Vale. As a Servicing Director, you will be responsible for leading the service delivery of food and beverages across various settings.The ideal candidate will possess excellent leadership skills and...

  • Client Services Director

    1 week ago

    Adelaide, South Australia beBeeCustomerExperience Full time $60,000 - $90,000

    Job Title: Client Services DirectorThe Client Services Director will play a key role in managing campaign implementation for traditional media channels, driving business outcomes and delivering exceptional customer experiences.Main Responsibilities:Media Buying and Tracking: Manage data for media buying, tracking and reporting across traditional media...

  • Service Delivery Specialist

    5 days ago

    Adelaide, South Australia beBeeProgramReview Full time $76,561 - $80,856

    Transforming Infrastructure through Effective Service DeliveryThe RoleWe are seeking a skilled Program Review Officer to support the oversight of services delivered through the Across Government Facilities Management Arrangements.As a key member of our team, you will be responsible for reviewing and verifying activities, analysing programs of work against...

  • Service Delivery Director

    1 week ago

    Adelaide, South Australia beBeeLeadership Full time $90,000 - $120,000

    Customer Service Leadership RoleThis senior position offers the opportunity to drive business growth through exceptional service delivery and leadership.About the Role:Manage customer inquiries from multiple sourcesKey orders as requiredPerform ad hoc tasks as necessaryMonitor team performance and maintain a consistent focus on customer satisfactionServe as...

  • Director of Corporate Services

    7 days ago

    Adelaide, South Australia beBeeLeadership Full time $160,000 - $220,000

    Job Opportunity">We are seeking a highly skilled and experienced leader to join our team as a Director of Corporate Services. This is a rare opportunity to make a significant impact on the organization's strategy and direction.">About the Role">The Director of Corporate Services will be responsible for providing executive oversight of various functions...

  • Director Of Ict Services

    1 week ago

    Adelaide, South Australia Bebeestrategic Full time

    Job Title:Director of ICT ServicesAbout the Role:Provide strategic leadership and direction for ICT services across multiple sites.Key Responsibilities:Develop and implement a comprehensive ICT strategy aligned with organisational mission and educational priorities.Lead ICT governance, risk management, and cybersecurity frameworks to ensure robust and secure...