APS4 Debt Resolution Specialist

1 day ago

Canberra, ACT, Australia beBeeDebt Full time $79,672 - $96,868

Debt Resolution Specialist Role

The APS4 Debt Officer will be responsible for debt resolution, customer service, and administrative support in a team environment. This role requires strong communication skills, attention to detail, and the ability to work under general supervision.

Key Responsibilities:

  • Assist management with client account research and investigation
  • Meet performance metrics related to debt activities
  • Provide exceptional customer service via phone and correspondence
  • Process receipts and invoices accurately
  • Support call center operations and senior staff as needed

Requirements:

  • Excellent customer service and communication skills
  • Ability to work independently and prioritize tasks effectively
  • Previous retail or accounts receivable experience is an asset
  • Commitment to delivering high-quality results in a fast-paced environment

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