Senior Knowledge Management Lead
2 weeks ago
InDebted is revolutionizing the consumer debt collection industry with a customer-centric approach. Our innovative solution, driven by AI and ML, empowers businesses to support customers in getting back on track. As a global, fully remote team, we're passionate about making work work for everyone.
Job SummaryWe're seeking a Senior Knowledge Management Lead to develop and implement comprehensive knowledge management strategies aligned with our organisational goals. This role involves leading the creation, maintenance, and verification of processes and documentation to ensure compliance and organisational standards.
Key ResponsibilitiesStrategy & Leadership- Develop and implement knowledge management strategies that drive organisational goals.
- Lead the creation and maintenance of processes and documentation to ensure compliance and organisational standards.
- Collaborate with stakeholders to ensure strategic alignment of processes and continuous improvement.
- Conduct and oversee audits to validate the accuracy and relevance of documentation and processes.
- Lead quality assurance activities to ensure adherence to the highest standards.
- Facilitate and lead advanced knowledge-sharing sessions to promote continuous learning.
- Develop strategies to enhance process documentation and alignment across the organisation.
- Serve as the senior expert in knowledge management, providing guidance on complex documentation and audit processes.
- Manage client audits, ensuring all documentation is accurate and comprehensive.
- 5+ years of experience in knowledge management or a related field, with a proven track record in leadership and strategic thinking.
- Strong expertise in process alignment, documentation management, and compliance.
- Exceptional analytical, problem-solving, and communication skills.
- Strong proficiency in knowledge management systems and tools.
- Certification in Process Improvement (e.g., Six Sigma, Lean).
- Experience in leading and mentoring teams.
We offer a range of benefits, including flexible working, flexible paid leave, and a budget for remote work set-up. We're committed to creating a diverse and inclusive work environment that values unique attributes and perspectives.
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Senior Knowledge Management Lead
3 weeks ago
Saint Leonards, Victoria, Australia InDebted Full timeAbout InDebtedInDebted is a pioneering company in the consumer debt collection industry, dedicated to revolutionizing the way businesses support their customers in resolving debt. Our innovative approach, driven by AI and ML, prioritizes customer experience and provides a better solution for overdue customers to get back on track.ResponsibilitiesStrategic...
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Senior Knowledge Management Lead
3 weeks ago
Saint Leonards, Victoria, Australia InDebted Full timeAbout InDebtedInDebted is a pioneering company in the consumer debt collection industry, dedicated to revolutionizing the way businesses support their customers in resolving debt. Our innovative approach, driven by AI and ML, prioritizes customer experience and provides a better solution for overdue customers to get back on track.ResponsibilitiesStrategy and...
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Senior Training Lead
2 days ago
Saint Leonards, Victoria, Australia InDebted Full timeAbout UsInDebted is a global company that's changing the consumer debt collection industry for the better. Our solution is AI and ML-driven, and we prioritize customer experience. We're a fully remote team of over 300 people from diverse backgrounds, living and working worldwide. Our mission is to help millions of consumers resolve debt effectively.Job...
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Senior Training Lead
1 week ago
Saint Leonards, Victoria, Australia InDebted Full timeSenior Training LeadInDebted is revolutionizing the consumer debt collection industry with a customer-centric approach. We're seeking a seasoned Senior Training Lead to drive our training programs forward.Key Responsibilities:Develop and execute comprehensive training initiatives, ensuring seamless delivery across various channels.Collaborate with Subject...
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Senior Training Lead
2 weeks ago
Saint Leonards, Victoria, Australia InDebted Full timeAbout InDebtedInDebted is revolutionizing the consumer debt collection industry with a customer-centric approach. Our innovative solution leverages AI and ML to provide businesses with a better way to support overdue customers. With a global team of over 300 people, we're fully remote and passionate about making work, work for you.Job DescriptionSenior...
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Senior Training Lead
3 weeks ago
Saint Leonards, Victoria, Australia InDebted Full timeAbout InDebtedInDebted is revolutionizing the consumer debt collection industry with a customer-centric approach. Our innovative solution, driven by AI and ML, empowers businesses to support customers in need. With a global team of over 300 people, we've expanded into the US, UK, Canada, and New Zealand, and are recognized as Australia's Best Place to Work...
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Senior Training Lead
2 weeks ago
Saint Leonards, Victoria, Australia InDebted Full timeAbout InDebtedInDebted is revolutionizing the consumer debt collection industry with a customer-centric approach. Our innovative solution, driven by AI and ML, empowers businesses to support customers in need. As a global, fully remote team, we're passionate about making work work for everyone.Job Title: Senior Training LeadKey Responsibilities:Training...
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Senior Training Lead
3 weeks ago
Saint Leonards, Victoria, Australia InDebted Full timeAbout InDebtedInDebted is revolutionizing the consumer debt collection industry with a customer-centric approach. Our innovative solution, driven by AI and ML, empowers businesses to support customers in need. As a global, fully remote team, we're passionate about creating a better work environment for our employees.Job Title: Senior Training LeadKey...
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Senior Training Lead
2 weeks ago
Saint Leonards, Victoria, Australia InDebted Full timeAbout InDebtedInDebted is revolutionizing the consumer debt collection industry with a customer-centric approach. Our innovative solution, driven by AI and ML, empowers businesses to support customers in resolving debt. As a global, fully remote team, we're passionate about creating a work environment that supports productivity and well-being.Job Title:...
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Senior Contract Manager
3 weeks ago
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Senior Contract Manager
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Saint Leonards, Victoria, Australia Charterhouse Full timeJob Title: Senior Contract ManagerJob Summary:We are seeking a highly skilled Senior Contract Manager to join our team at Charterhouse. As a Senior Contract Manager, you will be responsible for managing strategic procurement contracts, developing supplier relationships, and ensuring contract performance and risk management.Key Responsibilities:Develop and...
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Senior Contract Manager
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Saint Leonards, Victoria, Australia Ashdown People Full timeSenior Contract Manager OpportunityAshdown People is seeking a highly skilled Senior Contract Manager to join our team in Sydney/hybrid. As a key member of our procurement team, you will be responsible for managing Strategic Procurement contracts, including supplier relationship development, contract performance and risk management, to meet stakeholder...
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Senior Contract Manager
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Senior Contract Manager
2 weeks ago
Saint Leonards, Victoria, Australia Ashdown People Full timeSenior Contract Manager OpportunityWe are seeking a highly skilled Senior Contract Manager to join our team at Ashdown People. As a key member of our procurement team, you will be responsible for managing strategic procurement contracts, developing supplier relationships, and ensuring optimal business outcomes.Key Responsibilities:Develop and implement...
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Senior Contract Manager
2 weeks ago
Saint Leonards, Victoria, Australia Ashdown People Full timeSenior Contract ManagerA challenging opportunity has arisen for a Senior Contract Manager to join our team at Ashdown People. As a key member of our procurement team, you will be responsible for managing strategic procurement contracts, developing supplier relationships, and ensuring optimal business outcomes.About the RoleDevelop and implement strategies to...
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Senior Contract Manager
2 weeks ago
Saint Leonards, Victoria, Australia Charterhouse Full timeJob DetailsJob Title: Senior Contract ManagerLocation: St LeonardsJob Type: ContractDiscipline: Procurement & Contract ManagementJob DescriptionThe Senior Contract Manager is responsible for managing strategic procurement contracts, including supplier relationship development, contract performance, and risk management, to meet stakeholder expectations and...
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Senior Contract Manager
1 week ago
Saint Leonards, Victoria, Australia Ashdown People Full timeAbout the RoleWe are seeking a highly skilled Senior Contract Manager to join our team at Ashdown People. As a key member of our procurement team, you will be responsible for managing strategic procurement contracts, developing and implementing strategies to enhance contract management and supplier relationships, and advising stakeholders on contract clauses...
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Senior Contract Manager
2 days ago
Saint Leonards, Victoria, Australia Charterhouse Full timeJob DetailsCharterhouse is seeking a highly skilled Senior Contract Manager to join their team.Key Responsibilities:Develop and implement frameworks, strategies, and solutions to improve the efficiency of the contract management function and enhance supplier relationships and outcomes.Provide expert advice to procurement professionals and stakeholders on the...
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Senior Contract Manager
2 days ago
Saint Leonards, Victoria, Australia Ashdown People Full timeJob SummarySydney/hybridAshdown People is seeking a skilled Senior Contract Manager to join our team. As a key member of our procurement team, you will be responsible for managing Strategic Procurement contracts, including supplier relationship development, contract performance, and risk management.About the RoleDevelop and implement strategies and systems...
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Senior Application Support Manager
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