High-End Property Services Manager

3 days ago

Northern Beaches, Australia Gough Recruitment AU Full time

About the Role

We are seeking a seasoned Property Services Manager to oversee our portfolio of luxury properties across the Northern Beaches & Eastern Suburbs.

This is an opportunity to work with high-end homes, providing personalized and VIP-level experiences to elite clientele while maximizing revenue and maintaining pristine property conditions.

Your Responsibilities

  • Deliver Exceptional Guest Experiences: Curate bespoke stays for high-profile guests, managing personalized concierge services, luxury check-ins, and private amenities.
  • Maximize Property Performance: Utilize knowledge of dynamic pricing and luxury marketing platforms to increase bookings and generate significant ROI for property owners.
  • Property Maintenance & Vendor Management: Ensure every property remains in flawless condition, overseeing cleaning, maintenance, and premium vendor coordination for high-end services.
  • VIP Client Relations: Serve as the go-to contact for high-net-worth guests and property owners, providing tailored solutions and ensuring satisfaction at every level.
  • Revenue Growth: Analyze booking trends, guest reviews, and market demand to implement strategies that maximize occupancy and profitability.
  • Crisis Management: Be prepared to handle urgent requests and unexpected challenges with confidence, ensuring seamless operations and quick resolutions.

Your Qualifications

  • You have experience managing properties or high-end hospitality services.
  • You understand the demands and nuances of working with an elite clientele, delivering the highest level of professionalism, discretion, and customer service.
  • You have a keen eye for detail and can manage multiple luxury properties while maintaining top-tier standards.
  • You're a strong communicator who excels at building relationships with high-profile clients and demanding property owners.
  • You're flexible, proactive, and capable of handling any situation with poise, especially in fast-paced environments.

Salary and Benefits

The estimated salary for this role is $100,000 - $140,000 per year. We offer a comprehensive benefits package, including opportunities for professional growth and development.

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