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State Technical Manager

2 months ago


Melbourne, Victoria, Australia Rentokil Initial plc Full time
About the Role

We are seeking a highly skilled and experienced Technical Manager to join our team at Rentokil Initial plc. As a Technical Manager, you will be responsible for leading our pest control operations and ensuring that our customers receive the highest level of service.

Key Responsibilities
  • Portfolio Management: Plan and execute a portfolio of customer-facing field biologist audits to ensure compliance with regulatory requirements.
  • Technical Support: Provide technical support and response to critical customer issues, reporting back on requirements at pace.
  • Site Improvement: Develop improvement strategies for sites to better protect them against pests, interpreting trends and advising on opportunities for improvement.
  • Portal Utilization: Fully understand and utilize our customer-facing portal, MyRentokil, with our customers.
  • Innovation and Collaboration: Work with the wider technical leadership team to share knowledge and grow our organisational expertise, supporting innovation trials and launches.
Requirements
  • Industry Expertise: Knowledge and experience in the pest control industry, preferably with a current Pest Control Licence.
  • Interpersonal Skills: High level of interpersonal skills, including approachability, diplomacy, sensitivity, and articulation.
  • Technical Skills: Highly developed computer skills across a range of applications.
  • Autonomy and Pressure: Ability to undertake tasks with limited supervision and work under pressure.
  • Travel: Availability to travel interstate as required.
About Rentokil Initial

Rentokil Initial plc is a global expert in pest, hygiene, and indoor plant care. We are a friendly and supportive team driven by a passion to help protect people, enhance lives, and preserve our planet, every day.

We operate three brands in Australia: Rentokil Pest Control, Initial Hygiene, and Ambius Indoor Plants. Our parent company employs over 56,000 people across more than 80 countries, supporting over 5 million customers.