State Manager
2 weeks ago
We are seeking a highly skilled State Manager to lead our state-based client-facing team. As a key member of our team, you will be responsible for fostering strong relationships and driving innovative solutions to deliver exceptional service to our members and employers.
The ideal candidate will have a proven track record of leadership and account management within the superannuation industry or financial services sector. You will be responsible for motivating, leading, coaching, and managing a high-performing account management team to achieve state targets and objectives.
Key Responsibilities:
- Management and leadership of state-based account management team
- Role model client service frameworks and provide clear direction and clarity around expectations
- Leadership and motivation of the state-based account management team to achieve state targets and objectives
- Ongoing training, development, and coaching of staff to meet sales and service requirements
- Retention and growth of the state's employer/member portfolio through servicing and engagement activities
- Lead and drive growth initiatives to achieve state-based growth objectives
- Develop and maintain deep relationships with key stakeholders and business partners
- Support the state-based account management team in developing and executing individual business plans
About You
- Proven track record of leadership and account management within the superannuation industry or financial services sector
- Experience in motivating, leading, coaching, and managing a high-performing account management team
- Proven ability to develop and implement successful account management and sales strategies
- Knowledge of the industrial relations environment and superannuation issues
- Relevant tertiary qualifications (desirable)
- RG 146 compliant
What We Offer
- Hybrid and flexible work environment
- 15% superannuation
- Additional paid leave over Christmas and New Year
- Additional 5 days paid 'flex leave'
- 18 weeks paid parental leave
- 3 days community service leave
- 4 weeks paid gender affirmation leave
- Access to long service leave at 5 years
- Access to subsidised financial advice
- Dedicated per-person development budget to support your growth
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