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State Technical Manager

4 weeks ago


Melbourne, Victoria, Australia Rentokil Initial Full time
Job Title: State Technical Manager

We are seeking a highly skilled and experienced State Technical Manager to join our team at Rentokil Initial. As a key member of our technical leadership team, you will be responsible for providing technical support and guidance to our customers and servicing teams.

Key Responsibilities:
  • Plan and execute a portfolio of customer-facing field biologist audits to ensure compliance with regulatory requirements.
  • Provide technical support and response to critical customer issues, reporting back on requirements at pace.
  • Develop improvement strategies for sites to better protect them against pests.
  • Interpret trends and advise on opportunities for improvement.
  • Fully understand and utilize our customer-facing portal, MyRentokil, with our customers.
  • Work with the wider technical leadership team to share knowledge and grow our organisational expertise.
Requirements:
  • Knowledge and experience in the pest control industry preferred.
  • Current Pest Control Licence preferred, but not essential, but must be willing to obtain one.
  • High level of interpersonal skills (approachable, diplomatic, sensitive, articulate).
  • Highly developed computer skills across a range of applications.
  • The ability to undertake tasks with limited supervision and work under pressure.
  • Availability to travel interstate as required.
What We Offer:
  • A fully-maintained company vehicle, including a fuel card and a mobile phone.
  • Employee cash incentive programs and bonuses.
  • Comprehensive induction, training, and qualification.
  • Access to an employee assistance program, for you and your family.
  • Ongoing learning and development.