Equipment Solutions Coordinator

1 week ago

Gold Coast, Queensland, Australia beBeeService Full time $60,000 - $80,000
Customer Service Opportunity

We are seeking a highly skilled and dedicated professional to join our team as a Customer Service Coordinator.

This is an exciting opportunity for someone who thrives in a fast-paced environment and has excellent communication skills. As a key member of our branch teams, you will play a critical role in providing exceptional customer service and ensuring that our clients receive the best possible experience.

Key Responsibilities:

  • Coordinate daily operations - equipment deliveries, transfers, pick-ups, repairs & breakdowns
  • Contribute to the achievement of team KPI's - customer loyalty, sales revenue, safety
  • Complete a variety of branch administrative duties - generate hire schedules, invoicing etc

About You:

  • A friendly and sociable personality with excellent communication skills
  • Thriving in a fast-paced work environment with multiple priorities
  • Being a quick learner with a high level of attention to detail and analytical skills
  • Intermediate computer skills (MS Word, MS Excel)
  • Previous experience in a customer service role, and a genuine interest in helping others
  • A proven ability to adapt to changing priorities and work conditions
  • Experience in or an interest in the construction/mining/engineering industries and a desire to learn about a diverse range of equipment solutions

What We Offer:

  • Flexible working arrangements to suit your lifestyle
  • Competitive remuneration package
  • Training and development to help build your career and equip you for success
  • Purchased extra leave program
  • Discounted hire equipment
  • Supportive and inclusive team culture
  • Employee Assistance Program (EAP)
  • Volunteering opportunities through our foundation

Why Us?

We believe that people, organisations and communities thrive when everyone feels valued and included. That's why we're committed to implementing initiatives that promote diversity and inclusion, and support the growth and development of our employees.

Safety is always our top priority at our organisation. Our safety-driven processes and policies aim to ensure all stakeholders go to work and return home safely to their families and communities.

And to deliver on our wider people and planet responsibilities, we're committed to achieving net-zero greenhouse gas emissions and supporting our national charities and local communities through our foundation.

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