Internal Customer Service Representative
6 days ago
At Hume Doors & Timber, we're committed to delivering exceptional customer experiences. To help us achieve this goal, we're seeking an Internal Customer Service professional to join our team.
As a key member of our internal customer service team, you'll play a critical role in handling customer inquiries and providing outstanding support. Your main responsibilities will include:
- Responding to customer enquiries in a timely and professional manner
- Taking customer orders and providing excellent customer service
- Estimating and quoting for customer requests
- Entering orders into our system
- Maintaining accurate stock levels and performing data entry tasks
- Performing general clerical duties as required
To be successful in this role, you'll need to have previous experience in a customer-facing position and possess strong communication and customer service skills. You'll also need to be proficient in basic Excel spreadsheet functions and data entry, with a willingness to learn and adapt to new systems and processes.
We're looking for someone who is reliable, has a strong work ethic, and is able to manage their time effectively. If you're passionate about delivering exceptional customer experiences and are looking for a challenging and rewarding role, we'd love to hear from you
RequirementsTo apply for this role, you'll need to have:
- Experience in sales and customer service
- Strong communication and customer service skills, particularly over the phone
- Basic knowledge of Excel spreadsheets and data entry
- A willingness to learn and adapt to new systems and processes
- Reliable and with a fantastic work ethic
- Strong time management skills
We offer a competitive compensation package and a positive working environment that fosters growth and development. If you're passionate about delivering exceptional customer experiences and are looking for a challenging and rewarding role, we'd love to hear from you
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