Claims Portfolio Manager

3 weeks ago


Mulgrave, Victoria, Australia Fuse Recruitment Full time

About the Role:

Fuse Recruitment is seeking a highly skilled Senior Claims Consultant to join their dynamic team. As a Senior Claims Consultant, you will be responsible for managing a diverse portfolio of Public Liability claims, providing strategic and technically sound advice to stakeholders, and engaging and managing relationships with claimants, solicitors, and other key stakeholders.

Key Responsibilities:

  • Manage a diverse portfolio of claims from inception to finalisation with autonomy and efficiency
  • Provide strategic and technically sound advice to stakeholders, including underwriters and brokers
  • Engage and manage relationships with claimants, solicitors, and other key stakeholders
  • Ensure accurate and timely recording of reserves and claims payments
  • Act as an escalation point for junior claims consultants, providing guidance on complex claims
  • Assist with internal reporting, claims analysis, and large loss review presentations

About You:

  • A tertiary legal degree or legal experience
  • Extensive experience in claims management, particularly in liability and professional indemnity
  • Strong ability to communicate effectively and professionally with various stakeholders
  • Proven track record in managing high-stakes claims with strategic insight
  • Detail-oriented with excellent organisational skills for handling claims documentation
  • A proactive team player who can work independently and lead by example

What We Offer:

  • Competitive salary with performance-based incentives
  • Opportunity to lead and influence claims strategy
  • Professional development and career progression opportunities
  • Work in a supportive and collaborative team environment
  • Flexible working arrangements to promote work-life balance


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