Night Shift Professional

1 week ago

Melbourne, Victoria, Australia beBeeLeadership Full time $50,000 - $70,000
Leading Night Operations

The Night Manager is a pivotal member of the property-based Operations team, responsible for ensuring the safety and security of residents as well as the effective management and escalation of incidents.

Key Responsibilities:
  • Conducting nightly audits to verify the accuracy and completeness of all financial transactions.
  • Managing night shift operations, including guest check-ins and check-outs.
  • Verifying the accuracy of guest accounts and resolving any discrepancies.
  • Ensuring the security and safety of premises during the night.
  • Assisting with administrative tasks, such as updating reservations and maintaining accurate records.
  • Providing exceptional customer service to guests, addressing their needs and resolving any issues or complaints in a professional and timely manner.

The ideal candidate will possess minimum 2 years' experience in a customer service/operations role, excellent written and verbal communication skills, outstanding organizational skills, computer literacy, and leadership and supervisory experience and skills.

We strive to provide a unique living experience and a safe environment that supports our residents' studies and personal growth.

Benefits and Perks:
  • A birthday celebration day.
  • A recharge day (known affectionately as a Bueller Day).
  • 'Escapes' - stay at any of our buildings for up to 5 nights free of charge.
  • Referral bonuses.
  • EAP, Sonder & Duress support.

We honor and welcome the heritage and contributions of First Nations and Indigenous peoples. Our workplace is inclusive and respectful, valuing diversity and individual perspectives.

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