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Software Implementation Expertise
2 weeks ago
The primary objective of this role is to oversee the implementation of software solutions in emergency response and incident management systems.
This customer-facing position requires collaboration with various stakeholders to design, implement, and enhance emergency management processes.
- Key Responsibilities:
- Configure web-based applications within emergency response frameworks to meet client needs.
- Develop detailed documentation for system configuration requirements.
- Provide technical support and training to stakeholders on emergency management best practices.
- Contribute to progress tracking and status updates through data entry and documentation.
- Design and deliver online training content and exercise assessments.
- Offer Tier 2 support to clients in their region.
- Identify opportunities for staff development in emergency preparedness and response.
- Participate in Emergency Operations Centre (EOC) activations as required.
- Comply with established information security policies and standards.