Coordinating Field Service Expert

2 days ago

Newcastle, New South Wales, Australia beBeeField Full time $70,000 - $95,000

We are seeking a Service Delivery Manager to oversee the coordination of field service work and ensure seamless customer experiences.

The ideal candidate will possess exceptional organizational skills, proficiency in managing schedules, and the ability to communicate effectively with customers and technicians.

Key Responsibilities:
  • Manage and coordinate field service work to ensure timely completion.
  • Develop and implement effective scheduling processes to optimize resource allocation.
  • Collaborate with technicians and suppliers to resolve any issues that may arise during job execution.
  • Prepare and issue customer invoices while maintaining accurate records.
  • Support compliance with relevant industry standards and quality management systems.

Essential Criteria:

  • Previous experience in a coordinating or administrative role within the trade services sector.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Strong analytical and problem-solving skills, with a keen attention to detail.

Candidates with experience in electrical or mechanical based services are highly regarded.

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