Advanced Cloud Service Provider

2 weeks ago

Melbourne, Victoria, Australia beBeeCloud Full time $190,000 - $210,000
Senior Cloud Solutions Expert

We are seeking an experienced Senior Cloud Solutions Expert to deliver exceptional customer experiences on Azure. As a key member of our engineering team, you will be responsible for driving resolution of critical and complex problems, supporting key customer projects on Azure, and serving as the voice of the customer within Azure.

About the Role:

This is an exciting opportunity to work with customers to understand their technical requirements and provide innovative solutions to meet their needs. You will be part of a global team that is passionate about cloud computing and committed to delivering world-class engineering-led support experience.

Main Responsibilities:
  • Act as the primary engineering contact accountable for customer support experience on Azure.
  • Drive resolution of critical and complex problems, support key customer projects on Azure, and serve as the voice of the customer within Azure.
  • Work in partnership with Customer Success Account Managers, Cloud Solution Architects, Technical Support Engineers, and Azure engineering teams.
Key Qualifications:
  • Bachelor's Degree in Engineering, Computer Science, or related field, and 2+ years of experience in technology industry, cloud, technical support, and/or customer experience engineering.
  • Demonstrated experience supporting and troubleshooting enterprise-level, mission-critical applications and infrastructure resolving complex issues/situations and driving technical resolution across cross-functional organizations.
  • 1+ years of experience with being on-call and driving mitigation for mission-critical incidents.
Preferred Qualifications:
  • Technical Skills: Demonstrated hands-on experience with expertise in one or more cloud technologies, including Azure SQL DB, Cosmos DB, PostgreSQL on Azure, Azure Data Bricks, Azure Data Factory, AI/ML, App Services, Azure Functions, Redis Cache, Event Hub, Azure Monitor, Log Analytics, Grafana, Datadog, Confluent.
  • Communication skills: ability to empathize with customers and convey confidence, explain highly technical issues to varied audiences, prioritize and advocate customer's needs to proper channels, take ownership and work towards a resolution.
  • Candidate Obsession: Passion for customers and focus on delivering the right customer experience, Growth Mindset: Openness and ability to learn new skills and technologies in a fast-paced environment.

  • Advanced Cloud Expert

    1 day ago

    Melbourne, Victoria, Australia beBeeEngineer Full time $120,000 - $170,000

    Job DescriptionWe are seeking a highly skilled Advanced Cloud Engineer to join our team. This is an exciting opportunity for individuals who are passionate about cloud computing and customer success.As a member of the ACES Strategic team, you will be responsible for driving deep engagements in areas like Incident Management, Problem Management, Support,...

  • Client Specialist, Cloud Service Providers

    4 weeks ago

    Melbourne, Victoria, Australia Hewlett Packard Enterprise Full time

    Join to apply for the Client Specialist, Cloud Service Providers role at Hewlett Packard Enterprise 1 day ago Be among the first 25 applicants Join to apply for the Client Specialist, Cloud Service Providers role at Hewlett Packard Enterprise Get AI-powered advice on this job and more exclusive features.This role has been designated as...

  • Advanced Cloud Security Specialist

    2 weeks ago

    Melbourne, Victoria, Australia beBeeCloudSecurity Full time $125,000 - $150,000

    Cloud Security ExpertBe a key player in making an impact with our renowned technical excellence and leading innovations. Our workplace embraces diversity and inclusion, providing a place where you can grow, belong and thrive.The Role:This advanced subject matter expert is involved in highly complex environments, focusing on design, deployment, integration,...

  • Principal Cloud

    4 weeks ago

    Melbourne, Victoria, Australia NTT Full time

    Make an impact with NTT DATAJoin a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can grow, belong and thrive.NTT DATA is looking for an...

  • Expert Cloud Architect

    2 weeks ago

    Melbourne, Victoria, Australia beBeeTransformation Full time $180,000 - $220,000

    Cloud Transformation ExpertThis role is an excellent opportunity for a seasoned technology professional to join our team and drive cloud transformation initiatives in organizations.The ideal candidate will have a deep understanding of DevOps processes, automation, and cloud infrastructure management. They should also possess technical expertise in cloud and...

  • Azure Advanced Cloud Engineer 2- Japanese Speaking

    2 weeks ago

    Melbourne, Victoria, Australia Microsoft Full time

    Azure Advanced Cloud Engineer 2- Japanese SpeakingJoin to apply for the Azure Advanced Cloud Engineer 2- Japanese Speaking role at MicrosoftAzure Advanced Cloud Engineer 2- Japanese Speaking20 hours ago Be among the first 25 applicantsJoin to apply for the Azure Advanced Cloud Engineer 2- Japanese Speaking role at MicrosoftGet AI-powered advice on this job...

  • Azure Advanced Cloud Engineer 2- Japanese Speaking

    2 weeks ago

    Melbourne, Victoria, Australia Microsoft Full time

    Azure Advanced Cloud Engineer 2- Japanese SpeakingJoin to apply for the Azure Advanced Cloud Engineer 2- Japanese Speaking role at MicrosoftAzure Advanced Cloud Engineer 2- Japanese Speaking20 hours ago Be among the first 25 applicantsJoin to apply for the Azure Advanced Cloud Engineer 2- Japanese Speaking role at MicrosoftGet AI-powered advice on this job...

  • Senior Cloud Security Specialist

    2 weeks ago

    Melbourne, Victoria, Australia beBeeCloud Full time $120,000 - $150,000

    Make a lasting impactWe're renowned for our technical expertise and innovative solutions that drive results. Our workplace values diversity and inclusion, providing an environment where you can grow, belong, and thrive.The Senior Cloud Security Specialist is an advanced subject matter expert involved in complex environments, focusing on design, deployment,...

  • Cloud Technical Lead

    2 days ago

    Melbourne, Victoria, Australia beBeeTechnical Full time $150,000 - $180,000

    **Job Overview**We are seeking a highly skilled Cloud Technical Lead to join our Infrastructure Team. As a technical leader, you will play a pivotal role in expanding our cloud services and driving innovation on cloud platforms.Main Responsibilities:Manage and maintain cloud infrastructure components including compute, storage, networking, and...

  • Cloud Architect Specialist

    3 days ago

    Melbourne, Victoria, Australia beBeeExpert Full time

    Cloud Solutions ExpertWe are seeking a seasoned Cloud Engineer to join our team. The ideal candidate will possess advanced technical expertise in cloud infrastructure solutions, with a strong focus on Microsoft Cloud Services.This is a critical role that demands exceptional technical skills, consultancy experience, and outstanding client-facing abilities....