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Technical Service Coordinator

2 months ago


Adelaide, South Australia National Pharmacies Full time

Location: Adelaide SA - Full Time

Join National Pharmacies as a dedicated

Service Desk Officer

  • Are you eager to start your career in IT? This position is tailored for you.
  • Ready to elevate your IT career? This opportunity is ideal.
  • Engage in both project work and ongoing support – including PC deployments, VoIP improvements, network enhancements, and comprehensive site setups.
  • This is not just another Service Desk position; we aim to foster your growth and advancement.
  • Contribute to enhancing the service experience for our customers.

Benefits of Joining National Pharmacies:

  • Hands-on training, both procedural and technical.
  • Excellent career advancement prospects.
  • Access to a Corporate Health Fund.
  • Salary Sacrifice options - Novated Lease (subject to qualifying criteria).
  • Exclusive employee discounts.
  • A unique chance to be part of a prominent South Australian institution.
  • Permanent, full-time role.
  • Participate in community events such as the National Pharmacies Christmas Pageant.

Role Overview:

An exciting opportunity is available for a driven individual to join a well-respected and successful organization. As part of a small service delivery team, you will support National Pharmacies' technology platforms, including Office 365, Active Directory, SharePoint, and pharmacy-specific systems.

Candidate Profile:

  • A confident and motivated technology enthusiast with outstanding customer service skills, seeking the next step in their IT journey.
  • Exceptional interpersonal abilities with effective communication skills, both verbal and written, to engage with various stakeholders.
  • Proven capability to work under pressure, prioritize tasks, plan, and organize work to meet deadlines while maintaining accuracy.
  • Ability to collaborate effectively within a team environment.
  • Judgment and initiative in managing records efficiently.

You should be committed to leveraging IT in a business context and be adaptable to changes in a dynamic retail setting. Familiarity with retail or pharmacy environments will be highly regarded.

The ideal candidate will embody our values and possess the energy and determination to thrive. In return, you will receive a competitive salary and opportunities for professional development.

About National Pharmacies:

Since its inception in 1911, National Pharmacies has been dedicated to serving the community by providing access to quality medications, optical products, beauty ranges, and health services. With a strong foundation in South Australia, we have expanded into the Eastern States and now serve over 230,000 members through our community pharmacies and optical outlets.

We proudly support community initiatives, including the National Pharmacies Christmas Pageant, junior sports programs, and various local sponsorships, along with our commitment to charitable causes.

Our mission drives every aspect of our operations:

Caring for People.

Enabling Health.

Inspiring Wellness.

Application Process:

Interested candidates should complete the required work history and education details on the application page and attach their resume. Certificates can also be included in the education section.

If you are passionate about making a difference in the healthcare sector and wish to apply your skills in this role, we look forward to hearing from you.