Sales and Service Coordinator

5 days ago


Adelaide, South Australia Programmed Full time
About Us

Programmed is a leading manufacturer and distributor of industrial products, offering innovative and high-quality solutions for the building, construction, and industrial markets.

About the Role

We are seeking a Sales and Service Coordinator to join our team in Adelaide. The successful candidate will be responsible for handling customer service inquiries, processing sales orders and credits, providing customer quotes and follow-ups, and offering technical product information and support.

Key Responsibilities
  • Handle customer service inquiries via phone and email
  • Process sales orders and credits
  • Provide customer quotes and follow up on quotes
  • Offer technical product information and support to customers
  • Assist the sales team with various tasks
Requirements
  • Previous experience in a similar customer service role, preferably in a technical or sales-oriented environment
  • Work history demonstrating consistency, dependability, and a proactive attitude towards work
  • Excellent verbal and written communication skills with a customer-centric approach
  • Basic understanding of technical products and the ability to learn and communicate technical information to customers
  • Strong problem-solving skills with the ability to handle customer inquiries and resolve issues efficiently
What We Offer

We provide a supportive environment and infrastructure to allow you to thrive, with a competitive salary dependent upon experience and ongoing commitment to professional development and advancement.



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