
Driving Technical Innovation and Growth as Head of Technical Services
1 week ago
We are seeking a seasoned leader to spearhead our Technical Services division, driving innovation and growth in the technical solutions space. As Head of Technical Services, you will lead a high-performing team of technical presales and scripting specialists.
You will play a critical role in delivering scalable, high-quality technical solutions to support our ambitious growth plans, ensuring the delivery of exceptional technical demonstrations, software evaluations, proof-of-concept projects, and tender responses that align with client needs.
Key responsibilities include creating and improving scalable internal processes and policies related to technical services delivery, mentoring team members to build capability and drive professional growth, applying a structured and consistent presales methodology across all products, and guiding the team in delivering tailored, high-impact software demonstrations and sales proposals.
The ideal candidate will have a proven background in leading technical presales or solutions engineering teams within a high-growth technology environment, ideally in the mining or software sector. They must be passionate about creating scalable, high-quality technical services that enable business growth.
Required Skills and Qualifications">- Senior experience in a senior operational or presales leadership roles within a software or technology business.
- Strong leadership, people management, and conflict resolution skills.
- Excellent relationship-building skills with customers and internal stakeholders.
- Deep understanding of technical software presales processes.
- Demonstrated ability to improve conversion rates through presales engagements.
- Commercial understanding of product market segments and relevant sales/marketing methods.
- Proven experience managing team leads and cross-functional teams in high-performance environments.
As a valued member of our team, you can expect:
- High growth company providing growth opportunities for our people.
- Work from home (WFH) and flexibility options to balance work and home life.
- 12 weeks paid parental leave – primary and secondary carers.
- Free gym membership.
- Employee Assistance Program for you and your family.
- Social Connection and Responsibility Program.
- Discounted private health insurance.
- Novated leasing.
- The opportunity to work across both the Mining and Technology sectors.
- An engaging team culture and a modern office within Perth's CBD.
This is an exciting opportunity to shape the future direction of technology in the industry. If you are looking to make a real impact and take your career to the next level, we encourage you to apply.
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