Valet Parking Attendant

5 days ago


Devonport, Tasmania, Australia Accor Full time
Job Summary

We are seeking a skilled and friendly Valet Attendant to join our Front Office team at the Novotel Devonport. As a key member of our team, you will be responsible for providing exceptional guest service, ensuring the smooth operation of our parking and concierge services, and contributing to a positive and welcoming hotel environment.

Key Responsibilities
  • Parking and Retrieval: Safely park and retrieve guest vehicles, ensuring timely and efficient service.
  • Guest Service: Greet guests warmly, assist with luggage, and provide information on hotel facilities, local attractions, and dining options.
  • Logistics and Administration: Manage pick-up times, ensure efficient delivery and collection of guest luggage, mail, and messages, and maintain accurate records.
  • Team Collaboration: Work closely with the Front Desk team to ensure seamless guest service and resolve any issues that may arise.
Requirements
  • Communication Skills: Excellent verbal and written communication skills, with the ability to interact with guests and colleagues in a professional and friendly manner.
  • Attention to Detail: High level of attention to detail, with the ability to maintain accurate records and ensure efficient service.
  • Teamwork: Ability to work collaboratively as part of a team, with a positive and flexible attitude.
  • Computer Literacy: Basic computer skills, with the ability to use hotel systems and software.
  • Manual Driving License: Full Tasmanian Manual Driving License is essential.
About Accor

Accor is a world-leading hospitality group, offering experiences across more than 110 countries, over 5,500 properties, 10,000 food & beverage venues, wellness facilities, or flexible workspaces. We are committed to taking positive action in terms of business ethics & integrity, responsible tourism, sustainable development, community outreach, and diversity & inclusion.



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