Valet Parking Attendant

5 days ago

Devonport, Tasmania, Australia AccorHotel Full time
Job Description

We are seeking a highly skilled and enthusiastic Valet Attendant to join our team at AccorHotel. As a key member of our front-of-house team, you will be responsible for providing exceptional guest service and ensuring a seamless experience for our visitors.

Key Responsibilities
  • Parking and Retrieval: Safely park and retrieve guest vehicles, ensuring they are ready for collection at the designated time.
  • Guest Communication: Be the first point of contact and greet guests with a warm welcome, providing them with information and assistance as needed.
  • Logistics and Coordination: Manage pick-up times for vehicles, ensure the efficient delivery and collection of guest luggage, mail, messages, and equipment, and guide guests to their room.
  • Concierge Services: Book tours and sightseeing activities, respond to guest requests and queries, and provide a knowledgeable, efficient, and helpful information service.
  • Housekeeping and Maintenance: Ensure the lobby/foyer area, including entry/exit doors, remain clean and presentable at all times, and conduct regular checks.
Requirements
  • Communication Skills: Exceptional communication skills, both written and verbal, with the ability to connect with guests and provide a warm welcome.
  • Teamwork and Flexibility: A team-focused and can-do attitude, with the ability to work across a 7-day roster, including evenings, mornings, and weekends.
  • Reliability and Attention to Detail: Be reliable, well-groomed, and have excellent attention to detail, with a high level of computer literacy.
  • Qualifications: Full Tasmanian Manual Drivers Licence is essential.
What We Offer
  • Fun Work Environment: A fun work environment where your job is simply to make people happy.
  • Develop Valuable Skills: Develop invaluable skills that you can use in all walks of life – customer service, communication, time management, problem solving, and resilience.
  • Career Opportunities: If hospitality is your thing, the career opportunities are endless as part of Australia's largest hospitality employer, Accor.
  • Industry-Leading Initiatives: Be part of a company that cares for our community and our environment with industry-leading initiatives that make you proud to come to work every day.

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