Retail Customer Service Representative

2 weeks ago


Taylors Lakes, Victoria, Australia Telstra Full time
Telstra Retail Role Overview

We are seeking a skilled Retail Customer Service Representative to join our team at Telstra Retail. As a Retail Sales Consultant, you will be responsible for providing exceptional customer experiences and driving sales growth in our store.

Key Responsibilities:

  • Deliver outstanding customer service and support in a fast-paced retail environment
  • Build strong relationships with customers to understand their needs and provide tailored solutions
  • Meet or exceed sales targets and key performance indicators (KPIs)
  • Stay up-to-date with the latest products and services offered by Telstra

About You:

  • Excellent communication and interpersonal skills
  • Ability to work in a team environment and build strong relationships with colleagues
  • Proven sales and customer service experience in a retail environment
  • Highly motivated and driven to achieve sales targets and KPIs

What We Offer:

  • Competitive salary and commission structure
  • Ongoing training and development opportunities
  • Access to the latest products and services from Telstra
  • A dynamic and supportive work environment


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