Administrative Support Professional
4 weeks ago
We are seeking an experienced Client Services Coordinator to join our chartered accounting firm in Sydney.
This hands-on position suits a team assistant with a background in accounting support and proficiency in industry software, providing essential administrative support with a focus on professionalism and client satisfaction.
Key Responsibilities:
- Manage client calls and emails, ensuring prompt responses and directing inquiries appropriately.
- Prepare and lodge applications for new business and ASIC compliance obligations.
- Collect and organise client information for file creation and updates.
- Maintain client records, databases, and workflow schedules using tools like BGL, FYI software, and Green Xero.
- Process ATO lodgements using ATO SmartDoc and assist with client-related matters, including reporting and proposal preparation.
- Handle client onboarding, documentation, and government registration for entity set-ups.
- Provide comprehensive administrative support, including billing, WIP management, and expense reimbursements.
- Schedule tasks and maintain checklists to meet deadlines and key due dates.
- Manage ASIC registers, annual review documents, and company secretarial updates.
- Coordinate team training, social events, and internal functions.
- Assist with reception duties as needed and maintain internal staff procedures and intranet updates.
- Prepare client documentation packages (tax, BAS & IAS) and liaise with third parties like the ATO, banks, and solicitors.
About You
- Minimum 2 years' experience in an administrative support role within an accounting or financial services firm.
- Proficiency in ATO SmartDoc, BGL Software, FYI Software, and Green Xero.
- Strong written and verbal communication skills.
- High attention to detail and strong organisational skills.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Positive, professional attitude with a can-do approach.
- Tertiary qualifications in Business Administration or relevant hands-on experience in client services, administration, or accounting.
- Ability to multitask, manage priorities, and work both independently and collaboratively.
- Knowledge of ASIC and tax procedures preferred.
Estimated Salary: $65,000 - $80,000 per annum
Benefits- Attractive salary package.
- Wellbeing perks, staff discount rates, and memberships.
- Investment in people, training, and support.
- Influential role.
- Aspiring leadership opportunities.
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