
Strategic Customer Service Lead
4 days ago
The Team Leader will drive high levels of customer service to both internal and external customers while motivating and leading a team to deliver meaningful customer service, financial support and estate administration to members of our community.
Responsibilities include the day-to-day leadership of a team including resourcing, performance management and oversight of the delivery of quality and timely customer services.
Providing expert advice while contributing to the continuous improvement of the Personal Estates branch by identifying operational efficiencies.
Contributing to business growth and sustainability by identifying process improvement opportunities and leading change management processes.
Monitoring of customer service deliverables and managing compliance within the team as part of business-as-usual activities.
Identifying, developing and implementing new business procedures through consultation with external stakeholders, industry professionals and the community.
Supporting the overall development of the team as both mentor and coach, playing a key role in driving the positive culture of the branch.
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Strategic Customer Advocacy Lead
1 week ago
Adelaide, South Australia beBeeCustomer Full time $120,000 - $155,000Senior Consultant LoyaltyWe are seeking an experienced Senior Consultant to join our Personal Everyday Banking team. The ideal candidate will have a proven track record in customer obsession, loyalty and rewards, and be able to drive simplification and velocity in delivery through disciplined execution focus.Key Responsibilities:Support the development of a...
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Customer Service Lead
7 days ago
Adelaide, South Australia Detpak Full timeThe Detmold Group is a family-owned and operated global business, partnering with some of the world's largest and most iconic food and retail brands to create world-class packaging for a better tomorrow.Our business is focused on making a positive impact for our people, our partners and our planet whilst keeping our customers at the core of everything we...
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Customer Service Lead
1 week ago
Adelaide, South Australia Detpak Full timeThe Detmold Group is a family-owned and operated global business, partnering with some of the world's largest and most iconic food and retail brands to create world-class packaging for a better tomorrow. Our business is focused on making a positive impact for our people, our partners and our planet whilst keeping our customers at the core of everything we...
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Customer Service Lead
2 weeks ago
Adelaide, South Australia Detpak Full timeThe Detmold Group is a family-owned and operated global business, partnering with some of the world's largest and most iconic food and retail brands to create world-class packaging for a better tomorrow. Our business is focused on making a positive impact for our people, our partners and our planet whilst keeping our customers at the core of everything we...
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Strategic Project Lead
2 weeks ago
Adelaide, South Australia beBeeProject Full time $180,000 - $250,000Leads and engages stakeholders, including the project team and lead sub-contractors/consultants, to achieve customer and company outcomes for complicated to complex projects.Experienced project manager with excellent communication skills and ability to think innovatively and plan strategically is required.The successful candidate will have significant...
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Customer Service Lead
2 days ago
Adelaide, South Australia beBeeCustomerService Full time $120,000Job Title: Customer Service ManagerWe are seeking an experienced customer service leader to oversee a team of six customer service officers, handling high volumes of inbound enquiries.This is an exciting opportunity to lead and grow a team, leveraging your expertise in customer service management to drive exceptional service outcomes.Lead, coach, and mentor...
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Strategic Customer Experience Leader
1 week ago
Adelaide, South Australia beBeeCustomer Full time $155,000 - $175,000Job TitleLead the way in shaping how we connect and deliver exceptional customer experiences - strategically, authentically and with purpose.In this influential role you'll guide the strategic direction of our customer and community-facing services, including our communication and engagement function, ensuring the way we work is aligned with the aspiration...
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Strategic Marketing Lead
1 week ago
Adelaide, South Australia beBeeDigital Full time $98,765 - $123,456Marketing Manager Role OverviewCredit Union SA is seeking a dynamic and strategic Marketing Manager to lead our marketing team and elevate our member experience across digital platforms.Lead and develop a high-performing marketing team.Enhance member digital experiences in line with brand guidelines.Oversee content strategy and campaign planning (online and...
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Strategic Marketing Lead
4 days ago
Adelaide, South Australia beBeeMarketing Full time $70,000 - $100,000Marketing ManagerWe are seeking an experienced and results-driven marketing professional to develop and execute strategic marketing initiatives that drive business growth, enhance brand visibility, and support revenue expansion.About the RoleDevelop and implement multi-channel marketing campaigns to promote our products and services, driving sales and...
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Strategic Communications Lead
3 days ago
Adelaide, South Australia beBeeCommunications Full time $127,859Job Title: Strategic Communications LeadThe role of the Strategic Communications Lead involves providing expert advice and services to implement effective communication governance systems. This position is responsible for embedding evidence-based strategies, policies, and procedures to ensure the agency's communications are designed and implemented...