Customer Service Representative

2 days ago


Canberra, ACT, Australia Murrays Full time
Job Summary

We are seeking a highly skilled and enthusiastic Customer Service Representative to join our team at Murrays. This is a fantastic opportunity to work in a dynamic environment, providing exceptional customer service and contributing to the success of our express coach operations.

About Us

Murrays is a 100% Australian family-owned business, operating since 1966. We pride ourselves on providing reliable and efficient transportation services to our customers, including peak sporting bodies, event companies, schools, and corporate clients.

Key Responsibilities

This role will involve working in a busy 7-day customer service team, interacting daily with our customers via phone, email, and in-person. You will be responsible for:

  • Providing exceptional customer service and resolving queries efficiently
  • Working effectively in a team environment to achieve sales and customer satisfaction targets
  • Maintaining accurate records and data entry
Requirements

To be successful in this role, you will need:

  • Excellent communication and interpersonal skills
  • Previous customer service experience, preferably in a fast-paced environment
  • Ability to work independently and as part of a team
  • Good computer skills and proficiency in software applications
  • A can-do attitude, with a willingness to learn and take initiative
Benefits

We offer a competitive salary package, including:

  • A base hourly rate of $25-$30 per hour, depending on experience
  • Ongoing training and development opportunities
  • A supportive and dynamic work environment
How to Apply

If you are a motivated and customer-focused individual who is looking for a new challenge, please submit your application online or via email to employment@murrays.com.au. Be sure to include the title of the job you are applying for in your application.



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