Customer Success Growth Strategist

23 hours ago

Sydney, New South Wales, Australia beBee CustomerSuccess Full time $90,000 - $120,000

Drive business growth by fostering strong partnerships with customers.

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The ideal candidate will be a skilled communicator and strategist, able to build trust and rapport with clients to drive long-term success. They will have a proven track record of delivering customer satisfaction and ensuring seamless product adoption.

">Job Responsibilities:">
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  • Develop and implement effective customer engagement strategies to promote ELMO products and services.

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  • Collaborate with cross-functional teams to identify and address customer needs and pain points.

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  • Provide exceptional customer service and support to ensure customer satisfaction and loyalty.

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  • Conduct regular check-ins with customers to understand their goals and objectives, and provide tailored solutions to meet their needs.

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  • Work closely with sales teams to develop and execute go-to-market strategies that drive revenue growth and customer acquisition.

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">Requirements:">

• Strong understanding of the customer journey and customer success principles

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• Proven experience in a customer-facing role, preferably in software or technology industry

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• Excellent communication, interpersonal, and problem-solving skills

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• Ability to work independently and collaboratively as part of a team

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• Strong analytical and technical skills, with proficiency in CRM systems and data analysis tools

">Benefits:">

• Competitive salary and bonus structure

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• Comprehensive benefits package, including health insurance, retirement plan, and paid time off

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• Opportunity for professional growth and development, with training and mentorship programs available

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• Collaborative and dynamic work environment with a team of dedicated professionals

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• Recognition and rewards for outstanding performance and contributions to the company's success

">Our Values:">

• Obsess over customers – Everything we do is designed to positively impact our customers

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• Help others thrive – Be they colleagues, communities or customers, we champion ways to help others thrive

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• Seek out different – We constantly look to innovate, challenge the status quo and defy barriers

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• Be fearlessly optimistic – We bring unwavering positivity to any challenge as we know it will drive meaningful change

">What We're Looking For:">

We are seeking a highly motivated and results-driven individual who is passionate about delivering exceptional customer experiences. If you have a customer-centric mindset, excellent communication skills, and a proven track record of driving business growth, we encourage you to apply for this exciting opportunity.

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