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Executive Director of Operations

2 months ago

Queanbeyan, Australia Warrigal Full time
About the Role

We are seeking an experienced General Manager to lead our team at Warrigal Shell Cove. As a key member of our leadership team, you will be responsible for driving business growth, improving operational efficiency, and delivering exceptional customer service.

Key Responsibilities
  • Develop and implement business strategies to drive growth and improve operational efficiency
  • Lead a team of professionals to deliver exceptional customer service and achieve business objectives
  • Collaborate with internal stakeholders to ensure seamless service delivery and continuous improvement
  • Manage budgets, resources, and risk to ensure the successful delivery of business objectives
  • Develop and maintain relationships with key stakeholders, including residents, families, employees, volunteers, and external business partners
Requirements
  • Tertiary qualification in Business, Hospitality, Health, Social Science, Nursing, or equivalent
  • Demonstrated success in managing business operations and leading high-performing teams
  • Exceptional leadership experience in a customer-driven industry, such as aged care
  • Demonstrated experience in change management, quality systems, and compliance
What We Offer
  • An intentional workplace culture that values passion, heart, and commitment to excellence
  • Opportunities for professional growth and development, including training and mentorship
  • Competitive salary packaging and benefits, including Not for Profit salary packaging
  • Subsidized access to fitness and wellness programs, including a gym membership and access to the Life Works app
About Warrigal

Warrigal is a community-focused organization that has been providing aged care services for over 60 years. We are committed to delivering exceptional customer service and promoting the well-being of our residents and staff. Our values include a commitment to excellence, respect, kindness, and compassion.