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Financial Support Coordinator

1 week ago


Brisbane, Queensland, Australia ROBERT WALTERS AUSTRALIA Full time

As a Financial Support Coordinator at ROBERT WALTERS AUSTRALIA, you will play a crucial role in providing financial assistance to individuals and families impacted by disasters. This opportunity is part of the Community Recovery team's efforts to ease immediate challenges and support recovery.

The successful candidate will handle grant applications, verifying applicant information and upholding confidentiality and accuracy in managing records. Effective communication with applicants and other teams will be essential, ensuring clear, concise, and compassionate interactions.

  • Review and assess grant applications against defined criteria for eligibility
  • Work closely with other teams to gather additional information or clarification
  • Accurately document interactions, decisions, and outcomes for a reliable audit trail

This position requires strong customer service skills for empathetic interactions, robust computer proficiency, including Microsoft Office abilities, and adaptability as work priorities change.

About the Role

This Temporary Secretarial & Business Support role has a focus on Call Centre activities within the Admin and Secretarial industry. The contract rate is AUD58.02 - AUD59.02 per hour, and the experience level required is Associate. The workplace type is On-site, and the job location is Brisbane CBD.