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Customer Experience Specialist
2 weeks ago
This role is about providing exceptional customer service and creating memorable experiences for our clients.
As a Customer Experience Specialist, you will be the face of our company, interacting with customers in person or via phone/email. Your goal will be to understand their needs and provide solutions that exceed their expectations.
We are looking for someone who is passionate about delivering outstanding customer service, has excellent communication skills, and can work well under pressure.
The ideal candidate will have experience in a customer-facing role, preferably in retail or hospitality, and possess a strong understanding of sales principles and product knowledge.
You will be working as part of a dynamic team, supporting the store's operational goals and contributing to the overall success of the business.
- Key Responsibilities:
- Provide exceptional customer service to ensure a positive shopping experience.
- Work collaboratively with colleagues to achieve store objectives.
- Stay up-to-date with product information and promotions to make informed recommendations to customers.
- Meet performance targets and contribute to achieving store sales goals.
Benefits:
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- Discounts on products and services.
- A fun and supportive work environment.
What We Offer:
- A supportive and inclusive work environment.
- Ongoing training and development opportunities.
- A collaborative and dynamic team.
- A chance to be part of a global organization.
Requirements:
- Previous experience in a customer-facing role.
- Excellent communication and interpersonal skills.
- Ability to work well under pressure and meet performance targets.
- Strong product knowledge and understanding of sales principles.
Preferred Qualifications:
- Degree in Marketing, Business Administration, or related field.
- Previous experience in a retail or hospitality environment.
- Knowledge of skin care and beauty products.
How to Apply:
Submit your resume and cover letter to us today
