Data Centre Operations Specialist

3 days ago


Macquarie Park, Australia NEXTDC Ltd Full time

About NEXTDC Ltd


NEXTDC Ltd is a leading technology company operating 16 data centres across Australia, with plans for national and international expansions.


We are passionate about innovation and customer-centricity, fostering a culture of collaboration and learning.


Job Title: Data Centre Operations Specialist


This entry-level role involves supporting the Facility Management team in day-to-day operations of the data centre, providing technical maintenance and customer service.


The successful candidate will work a 4-5-5 rotating shift roster, including day shifts from 7am-7pm and night shifts from 7pm-7am.


Key Responsibilities:



  • Deliver cabling needs, electrical and data, to customer racks and areas
  • Attend to Remote Hands requests
  • Assist with vendor management for maintenance of all core electrical and mechanical systems
  • Ensure facility problems are identified and resolved in a timely manner
  • Monitor building management/monitoring systems 24/7, escalating issues internally or to vendors as relevant
  • Ensure visitors and contractors adhere to NEXTDC facility rules
  • Manual handling

From time to time, there may be travel between sites as required.


Requirements:



  • Excellent customer service, communication skills, and a 'can do' attitude
  • Basic knowledge of data centres, data cabling, and cable management (Desirable)
  • A passion for learning about telecommunications and how things work
  • Keen interest in fixing and solving problems
  • TAFE Cert in Telecommunications (desirable)
  • Trade Certs (Electrician/HVAC Technician) (desirable)

Candidates MUST be Australian Citizens due to security clearances required.


Additional Information:



  • Seize this opportunity to join one of Australia's fastest-growing companies and contribute to the future of AI and the digital economy
  • Enjoy awesome employee benefits (gifted share options, professional development, holistic wellbeing programs)

Estimated salary: AU$60,000 - AU$80,000 per annum, depending on experience.



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