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Data Centre Facilities Technician

4 weeks ago

Macquarie Park, Australia NEXTDC Ltd Full time
About NEXTDC Ltd

NEXTDC Ltd is a leading provider of data centre services in Australia, operating 16 facilities across seven major cities.

Job Overview

This is an exciting opportunity to join our team as a Data Centre Facilities Technician, working on a 24/7 basis to support the day-to-day operations of our data centres.

The role involves delivering high-quality technical maintenance and customer service, ensuring that facility problems are identified and resolved in a timely manner.

Salary and Benefits

We offer a competitive salary package, including an estimated $70,000 - $80,000 per annum, depending on experience. Additional benefits include:

  • Gifted share options
  • NEXTDC days
  • Volunteer days
  • Professional development opportunities
  • Holistic wellbeing and mental health programs
Key Responsibilities

As a Data Centre Facilities Technician, you will be responsible for:

  • Delivery of cabling needs, electrical and data, to customer racks and areas
  • Attending to Remote Hands requests
  • Assisting with vendor management for maintenance of all core electrical and mechanical systems
  • Ensuring that facility problems are identified and resolved in a timely manner
  • Monitoring building management / monitoring systems 24/7, and quickly and effectively escalating issues internally or to vendors as relevant
  • Ensuring all visitors and contractors adhere to NEXTDC facility rules
Required Skills and Qualifications

To succeed in this role, you will need:

  • Excellent customer service, communication skills and a 'can do' attitude
  • Basic knowledge of data centres, data cabling and cable management (Desirable)
  • A passion for learning about telecommunications and how things work
  • Keen interest in fixing and solving problems
  • TAFE Cert in Telecommunications (desirable)
  • Trade Certs (Electrician/HVAC Technician) (desirable)
About You

We are seeking an Australian citizen due to security clearances required. If you have a keen interest in fixing and solving problems, enjoy working in a fast-paced environment, and have excellent customer service skills, we encourage you to apply.