Customer Service Operations Assistant
6 days ago
About the Role
Working in a fast-paced team environment, the Customer Service Operations Assistant plays a crucial role in ensuring the efficient handling and distribution of mail within our organisation.
Key Responsibilities Include:
- Administrative duties such as data entry and general support
- Mail sorting and distribution to various points within the organisation
- Preparation of mailbags for internal and interstate offices
- Courier bookings and lodgements with various courier companies
- Dealing with customer enquiries and responding to calls in the mailroom
- Maintaining office equipment, supplies and stationery
- Assisting with filing and document maintenance
About You
To be successful in this role, you should display a positive attitude, be highly reliable, and have a keen eye for detail. You should also have a good level of computer literacy and be able to work autonomously.
Key Skills and Experience Include:
- Australian Citizenship is required
- Previous mailroom experience and familiarity with working in an office environment
- Computer literacy, particularly with Microsoft Word and Excel
- High level of attention to detail and excellent time management skills
- Ability to work under pressure to achieve stringent service standards
- Punctual, reliable and hardworking
In return, you will have the opportunity to join a highly regarded global brand committed to investing in its people's learning and development.
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