
Customer Experience Specialist
2 weeks ago
We are seeking a skilled Customer Experience Specialist to join our team. This is an exciting opportunity for someone who is passionate about delivering exceptional customer service and creating memorable experiences.
About the RoleThe successful candidate will be responsible for:
- Create a seamless and engaging experience with every customer interaction
- Maintain presentation standards through visual merchandising, stock management, and cleaning
- Process customer transactions on the point-of-sale system
- Exceed sales targets and business key performance indicators
- Provide styling advice and support to customers
This role requires excellent communication skills, attention to detail, and a passion for delivering high-quality results.
RequirementsTo be successful in this role, you will need:
- Experience in retail, preferably in a similar role
- Strong understanding of customer needs and expectations
- Excellent verbal and written communication skills
- Ability to work in a fast-paced environment
- Flexibility to work varied shifts, including weekends and weekdays
We offer a range of benefits to support your career growth and well-being:
- Up to 50% off new season product range
- Supportive team culture and environment
- Clear career pathway towards future leadership opportunities
- Flexible rosters tailored to your availability
- Employee Referral Program - be rewarded for referring great new people to our team
We are a fashion brand that sets a new standard for modern style. Our mission is to help customers define their personal style and create a positive and inclusive culture where teamwork, creativity, and collaboration are valued.
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