Customer Service Representative

5 days ago


Collingwood, Victoria, Australia Australia Post Full time

About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Retail Customer Service Officer. As a key member of our retail team, you will play a vital role in delivering exceptional customer service and sales experiences to our customers.

Key Responsibilities

  • Provide exceptional customer service and sales support to customers
  • Manage high-value transactions accurately, including cash, cheques, credit cards, and EFTPOS
  • Conduct and process identity services transactions, including Australian Passport Interviews
  • Promote our products and services through up-selling and cross-selling, merchandising, and other promotional activities
  • Assist customers with mail lodgements and associated costs
  • Build rewarding relationships with customers by understanding their needs
  • Assist with administrative duties, such as stocktaking and record maintenance

About You

We are looking for a friendly, enthusiastic, and reliable individual who is passionate about delivering exceptional customer service. You will need to have experience in customer service and/or cash handling, as well as be fit to lift up to 16kgs of mail regularly and stand for your shift.

What We Offer

  • We invest in your growth and development through our values of trust, inclusivity, empowerment, and safety
  • Be part of a culture where everybody feels they belong, are valued, and can bring their authentic self to work every day
  • We invest in your personal wellbeing and recognise and reward you for your contribution to our success with Post Perks and more


  • Collingwood, Victoria, Australia Australia Post Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Retail Customer Service Officer. As a key member of our retail team, you will play a vital role in delivering exceptional customer service and sales experiences to our customers.Key ResponsibilitiesProvide exceptional customer service and sales support to...


  • Collingwood, Victoria, Australia Bank Australia Full time

    About Bank AustraliaBank Australia is a customer-owned bank that empowers its staff and customers to create positive impact for people and the planet. We're a B Corp certified bank that prioritizes purpose over profit.Job SummaryWe're seeking a Customer Support Consultant to join our Customer Support and Recoveries Team. As a key member of our team, you'll...

  • Fraud Analyst

    1 month ago


    Collingwood, Victoria, Australia Bank Australia Full time

    About the RoleBank Australia is seeking a skilled Fraud Analyst - Customer Protection to join our Financial Intelligence Department. As a key member of our team, you will play a critical role in protecting our bank and its customers from the inconvenience and financial loss of fraud and scam-related risks.Key ResponsibilitiesMonitor fraud detection alerts...

  • Personal Shopper

    3 weeks ago


    Collingwood, Victoria, Australia Coles Full time

    About Coles SupermarketsColes Supermarkets is a leading retailer in Australia, operating over 800 stores across the country. We're committed to providing excellent customer service and creating a positive shopping experience for our customers.About the RoleWe're seeking a Personal Shopper to join our team. As a Personal Shopper, you'll be responsible for...

  • Team Member

    1 week ago


    Collingwood, Victoria, Australia Grill'd Full time

    About Grill'dGrill'd is a fast-paced, fun, quick-service casual dining restaurant that's passionate about serving nutritious burgers and providing an exceptional customer experience.Job SummaryWe're seeking a talented Team Member to join our crew at Grill'd Collingwood. As a Team Member, you'll be the face and hands behind our brand, providing an amazing...


  • Collingwood, Victoria, Australia Grow Talent Full time

    Grow Talent is seeking a highly skilled Technical Support Specialist to join a dynamic team. As a Technical Support Specialist, you will play a crucial role in providing exceptional technical support to our valued customers. You will be responsible for installation, troubleshooting, problem resolution, and maintenance of a wide range of Microsoft products...


  • Collingwood, Victoria, Australia Grow Talent Full time

    Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team at Grow Talent. As a Technical Support Specialist, you will be responsible for providing exceptional technical support to our valued customers, ensuring they receive the best possible service.Key Responsibilities:Provide technical support as part of...


  • Collingwood, Victoria, Australia Grow Talent Full time

    Technical Support SpecialistGrow Talent is seeking a highly skilled Technical Support Specialist to join our dynamic team. As a Technical Support Specialist, you will play a crucial role in providing exceptional technical support to our valued customers.Key Responsibilities:Provide technical support as part of service delivery provision and project...


  • Collingwood, Victoria, Australia Grow Talent Full time

    Technical Support SpecialistGrow Talent is seeking a highly skilled and motivated Technical Support Specialist to join our small dynamic team. As a Technical Support Specialist, you will play a crucial role in providing exceptional technical support to our valued customers.Key Responsibilities:Provide technical support as part of service delivery provision...


  • Collingwood, Victoria, Australia Veritas Recruitment Full time

    Accounts Payable OfficerThe CompanyWe are a global transport company that prides itself on delivering exceptional customer service. Our values drive every decision we make and every action we take.The RoleAs an Accounts Payable Officer, you will report to the Finance Manager and be responsible for managing and processing all accounts payable invoices for...

  • Veterinary Nurse

    1 month ago


    Collingwood, Victoria, Australia Greencross Vets Full time

    Job Title: Emergency Vet NurseWe are seeking a skilled and compassionate Emergency Vet Nurse to join our dynamic team at Greencross Vets.About the RoleThis is an exciting opportunity to work in a high-volume, well-equipped clinic, providing exceptional patient care and contributing to a collaborative and supportive team environment.Key ResponsibilitiesTriage...


  • Collingwood, Victoria, Australia Bank Australia Full time

    Financial Crime Prevention RoleBank Australia is seeking a skilled professional to join its Financial Intelligence team as a Financial Crime Analyst. The successful candidate will be responsible for developing reporting and communication methods to demonstrate the bank's commitment to financial crime prevention.About the RoleAnalyse fraud trends and...


  • Collingwood, Victoria, Australia Animal Referral Hospital Full time

    About the RoleWe are seeking a highly skilled and dedicated Veterinary Surgical Nurse to join our dynamic team at the Centre for Animal Referral & Emergency (CARE). As a key member of our Surgery Department, you will play a vital role in providing exceptional patient care and contributing to the success of our hospital.Key ResponsibilitiesAssist in the care...

  • Digital Product Owner

    3 weeks ago


    Collingwood, Victoria, Australia Jetstar Full time

    About the RoleWe are seeking a highly skilled Digital Product Owner to join our team at Jetstar. As a Digital Product Owner, you will play a critical role in ensuring the delivery of high-quality digital products and services that meet the needs of our customers.Key ResponsibilitiesPrioritisation: Own the Digital BAU backlog, prioritise items based on...

  • IT Support Specialist

    2 weeks ago


    Collingwood, Victoria, Australia affix Group Full time

    Job DescriptionA leading provider of health services in Australia, affix Group, is seeking an IT Site Support Coordinator to join their Service Delivery Team.This team is dedicated to developing a culture and capacity that thrives on collaboration, positivity, and a people-oriented approach. They are customer-obsessed and encourage innovation and continuous...

  • HR Driver

    2 weeks ago


    Collingwood, Victoria, Australia Driver Hire Full time

    Permanent Driver Role **About the Company** Our client is a leading manufacturer of beer tank systems, serving a large client base across metropolitan Melbourne and Country Victoria. **Job Description** As a Driver, you will be responsible for loading and delivering beer to venues across Metropolitan Melbourne, with occasional country runs. Your duties...


  • Collingwood, Victoria, Australia affix Group Full time

    Job OverviewA leading National Healthcare provider seeks a skilled Senior Infrastructure Project Manager to lead the national refresh of 1000s of computers (Windows 11) and replacement of printers at all sites.Key ResponsibilitiesUtilize strong infrastructure project management experience to deliver this project end to end.Work with PM tools and project...

  • HR Driver

    1 month ago


    Collingwood, Victoria, Australia Driver Hire Full time

    About the RoleWe are seeking a reliable and experienced HR driver to join our team at Driver Hire. As a Beer Tanker Delivery Driver, you will be responsible for delivering beer to venues across Metropolitan Melbourne and Country Victoria.Key ResponsibilitiesLoading the truck with beer at our Abbotsford depot each morningConducting daily pre-checks on the...

  • Digital Product Owner

    2 weeks ago


    Collingwood, Victoria, Australia Jetstar Full time

    About the RoleWe are seeking a highly skilled Digital Product Owner to join our team at Jetstar. As a Digital Product Owner, you will play a critical role in ensuring the delivery of high-quality digital products and services that meet the needs of our customers.Key ResponsibilitiesPrioritisation: Own the Digital BAU backlog, prioritise items based on...


  • Collingwood, Victoria, Australia affix Group Full time

    Job Title: Modern Workplace Project ManagerJob Summary:We are seeking an experienced Infrastructure Project Manager to lead the national refresh of 1000s of computers (Windows 11) and replacement of printers at all sites. The successful candidate will have strong infrastructure project management experience and be able to work with multiple vendors, C-level...