Customer Service Liaison

1 week ago


Geelong, Victoria, Australia beBeeCustomerService Full time $54,999 - $74,999
Part-Time Customer Service Role

We are seeking a highly skilled and customer-focused individual to join our team as a Part-Time Customer Service Officer.

The successful candidate will work in a permanent part-time capacity, working Monday 8am-1pm, Wednesday 12pm-5pm and Friday 8am-1pm. This role offers 15 hours of work per week, providing an excellent opportunity for someone looking to balance their work and personal life.

  • This is a fantastic chance to develop your customer service skills and contribute to the success of our business.

Key Responsibilities:

  • Ensuring a welcoming environment for customers
  • Greeting customers on arrival
  • Informing customers about the repair process and anticipated completion dates
  • Contacting customers to ensure satisfaction with services provided
  • Supporting management with inventory tasks
  • Liaising with insurance providers regarding claims/repairs

Requirements:

  • Proven experience in a customer-facing role
  • Strong communication and interpersonal skills
  • Ability to work effectively in a team environment

Benefits:

  • Reward and recognition programs
  • Career development opportunities
  • Referral incentives
  • Employee discounts
  • Professional counseling services
  • Share ownership opportunities


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