Customer Service Coordinator

2 days ago

Geelong, Victoria, Australia beBeeCommunication Full time $114,550 - $129,000

**Job Title:** Patient Liaison Administrator

About the Role

The Patient Liaison Administrator is a key position that focuses on delivering exceptional customer service to patients and consumers, while optimizing private patient revenue.

This role plays a vital part in ensuring seamless interactions between patients, healthcare professionals, and insurance providers.

  • Responsibilities include obtaining necessary documents from patients and their relatives for billing purposes.
  • The Patient Liaison Administrator performs the billing function for inpatient accounts, requiring strong attention to detail and organizational skills.
  • Liaising effectively with specialist Consultants, Private Health Insurers, Compensable Insurers, and internal/external customers is crucial in this role.

This is an opportunity to join a skilled, professional team who take pride in providing high-quality services.

We promote positive, respectful relationships and partnerships within the workplace, offering a range of professional development opportunities to enhance your career.

Key Skills:

  • Effective communication and interpersonal skills
  • Strong organizational and time management skills
  • Ability to work in a fast-paced environment
  • Billing and document management expertise

Benefits:

We offer a supportive work environment, opportunities for growth and development, and a competitive compensation package.

What We Offer:

Join our dedicated team and take advantage of our comprehensive benefits package, including medical, dental, and vision coverage, retirement savings plan, and paid time off.

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