Sales and Customer Experience Consultant

2 weeks ago


Mount Barker, South Australia Telstra Full time

At Telstra, our purpose is to build a connected future so everyone can thrive.

We're seeking a Sales and Customer Experience Consultant to join our team in-store. As a Retail Sales Consultant, you will be passionate about delighting Telstra's customers through outstanding customer service.

You'll achieve this by providing an exceptional in-store customer journey and empower customers by identifying the products and services they need to transform their telecommunications experience.

The role of a Telstra Retail Consultant thrives on making sure our customers connect faster, better, smarter. Every day is an opportunity to showcase your X-factor and ensure you're at the top of your game with continual training on the latest cutting-edge tech and gadgets.

Your knowledge, progressive sales approach, and consultative service superpowers will empower you to support and solve for our customers.

We offer competitive remuneration, estimated to be around $55,000 - $65,000 per year, depending on location and experience.

We work flexibly at Telstra, talk to us about what flexibility means to you. When you apply, you can share your pronouns and/or any reasonable adjustments needed to take part equitably during the recruitment process.

We're hiring across various locations, including MT BARKER, NOARLUNGA CENTRE (COLONNADES SHOPPING CENTRE), and SEAFORD. Casual, Part-Time, and Full-Time roles are available, with store hours varying – search your store for more information.

Our benefits include:

  • 30% off Telstra services
  • Exclusive discounts and offers across 240 brands and partners
  • A flexible, inclusive approach to parental leave – do it your way
  • Unlimited access to 17,000 learning programs – something for everyone
  • Monthly performance rewards and recognition programs

We actively seek individuals from various backgrounds, ethnicities, genders, and abilities because we know that diversity not only strengthens our team but also enriches our work. We have zero tolerance for harassment of any kind, and we prioritise creating a workplace culture where everyone is safe and can thrive.



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