Retail Sales Consultant

1 week ago


Mount Barker, South Australia Telstra Full time

Empowering Customers Through Exceptional Service


Telstra is seeking a skilled Retail Sales Consultant to join our team in-store. As a Customer Experience Specialist, you will play a crucial role in delivering outstanding customer service and providing customized solutions to meet the needs of our customers.



About the Role


In this multi-faceted role, you will be responsible for building strong relationships with customers, identifying their needs, and providing tailored advice on our products and services. You will work closely with your colleagues to ensure seamless delivery of customer experiences and strive to exceed sales targets and Key Performance Indicators (KPIs).



What We Offer


We offer a competitive salary package of $60,000 - $80,000 per annum, depending on experience. In addition to a rewarding career, you will enjoy a range of benefits, including:



  • 30% off Telstra services
  • Exclusive discounts and offers across 240 brands and partners
  • A flexible, inclusive approach to parental leave – do it your way
  • Unlimited access to 17,000 learning programs – something for everyone
  • Monthly performance rewards and recognition programs


Why Choose Telstra?


We are committed to creating a welcoming and inclusive community where everyone is respected, valued, and celebrated. Our diverse team is passionate about empowering customers through exceptional service, and we are looking for like-minded individuals who share our vision.



Requirements


To succeed in this role, you will need:



  • The ability to build strong relationships with customers and provide personalized advice
  • An appetite to learn and grow within the role and beyond
  • A positive and resilient approach to customer service within a busy environment
  • Experience in a customer-facing role


How to Apply


If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, please submit your application. We look forward to hearing from you



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