Enrolments Team Coordinator
4 days ago
Cox Purtell is partnering with a prestigious independent school in the Upper North Shore to find a new Enrolments Administrator to join their Enrolments team of six staff, reporting to the Director of Enrolments.
Key Responsibilities- Provide high-quality administrative and functional support to the Enrolments team to successfully fulfil enrolment procedures and initiatives.
- Monitor communications intended for the Enrolments team and forward and/or respond accordingly.
- Oversee administrative aspects of the Enrolment process, including the coordination of enrolment interviews and pre-commencement information and events for incoming students.
- Assist future parents to enrol and prepare for the commencement of their child to the school.
- Oversee the provision of resources required for the Enrolments team, including marketing collateral.
- Data enter and update records of prospective students/parents when updates are required.
- Assist with and attend School Open Events during and after school hours.
- Provide cover and support to the Enrolments Administrator as required.
- Conduct tours of the School for prospective families when necessary.
- Coordinate Enrolment Events.
- Coordinate the interviews for future students with Heads of Schools.
- Assist with the coordination of the annual Scholarships Program.
- Coordinate the pre-commencement process, events, and information for new mid-year and Term 1 student starters.
- Communicate regular updates in enrolment status to relevant School departments.
- Demonstrate ability to project manage and work with diverse groups within the School and the external community.
- Communicate verbally and in writing with families regarding the progress of their child's enquiry/application.
- Conduct all communication with students, staff, parents, and members of the School's community and external entities in a professional and respectful manner.
- Ensure all written communication is courteous, professional, accurate, and reflective of the professional standards of the School.
- Contribute towards the development of effective communication through developing positive and professional relationships with all staff.
- Consistently adhere to School policies and procedures, including Risk Management, WHS, Child Protection, and emergency response practices.
- Report directly to the Principal on any matters relating to child protection.
- Remain abreast of updates to the CRM and student data systems.
- In partnership with your manager, continuously align your skills and professional development requirements to ensure that you are meeting the obligations of your role.
- Willingness to support the ethos and values of the School.
- Customer service focused.
- Well-developed communication skills, including written and interpersonal skills.
- Willingness to learn new skills, systems, and processes.
- Previous exposure to CRM and database systems.
- Ability to organise workflows and set priorities.
- Ability to demonstrate accuracy and attention to detail in the preparation of materials.
- Possess an advanced knowledge in Microsoft applications, with an emphasis on Outlook, Excel, Teams, and Word.
- Willingness and ability to adopt a flexible approach to work tasks and manage changing priorities.
- Willingness and ability to work positively and productively in a team.
- Demonstrated commitment to continuous improvement.
- Ability to demonstrate professional conduct and discretion at all times.
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