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Leading Retail Operations Manager

1 month ago

Adelaide, South Australia Savers Australia Full time

About Savers Australia

We're a global reuse champion with a passion for creativity, meaning, and community.

About the Role

The Retail Manager leads our Retail Operations Team, ensuring exceptional customer service for our customers and donors.

Key Responsibilities:

  • Analyse sales floor results to maximize sales
  • Meet with Store and District Managers to plan the retail quarter
  • Coach team members on providing amazing service at our registers
  • Welcoming new team members and ensuring engaging onboarding experiences
  • Lead by example, role-modelling outstanding customer service

About You

To excel in this role, you'll need:

  • Full-time availability, Monday to Sunday
  • Experience managing teams in fast-paced environments
  • Strong communication and coaching skills
  • Impact-driven, with a passion for making a difference in your team and community
  • Customer-focused, with a passion for providing exceptional experiences
  • Eager to learn and adapt
  • Passionate about doing the right thing and celebrating uniqueness

We're a team of thrifters, always searching for the unique and one-of-a-kinds. With training, career development, and bonus opportunities, our team is a great one. You'll positively impact Team Members, Customers, Donors, Your Community, and the Environment.