Leading Retail Operations Manager

1 week ago


Adelaide, South Australia Savers Australia Full time

About Savers Australia

We're a global reuse champion with a passion for creating an exceptional customer experience.

As Assistant Retail Manager, you'll play a key role in leading our Retail Operations Team at our New Marleston store. The team is responsible for delivering outstanding customer service and ensuring our customers and donors have a seamless shopping experience.

Your typical day might include:

  • Oversight of sales floor operations in a fast-paced environment
  • Leadership and supervision of up to 12 team members on a shift
  • Identifying opportunities to enhance efficiency and drive sales growth through creative thinking
  • Role-modelling outstanding customer service by engaging with customers and donors
  • Welcoming and training new team members to ensure their success and growth

About You

To excel in this role, you'll need a mix of the following:

  • Availability for full-time hours on a flexible rotating roster from Monday to Sunday
  • Experience in a fast-paced environment, preferably in retail, production, warehousing, or hospitality
  • Strong communication and coaching skills to empower and inspire your team
  • A results-driven approach with a focus on customer satisfaction
  • Eagerness to learn and adapt to new situations
  • A commitment to doing the right thing and standing up for what's right
  • The ability to celebrate individuality and diversity within the team

About Our Business

We've come a long way since our humble thrift shop beginnings, growing into a global leader in the second-hand space. At Savers Australia, we champion reuse and are committed to making a positive impact on our community and the environment. We offer a dynamic work environment with opportunities for career growth, quarterly bonuses, and discounts across various retailers.

**Salary:** $65,000 - $80,000 per annum, dependent on location and experience



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