Style and Service Leader
6 days ago
About Us
We inspire modern living every day with our effortless style and quality designs that are made to last.
About Our Team
Our team is designed for women and men who appreciate the beauty of simple, sophisticated collections that are modern in approach and timeless in style.
Key Responsibilities
- Drive exceptional customer experiences by supporting visual merchandising in-store.
- Coach your team to exceed customer expectations through personalized service.
- Facilitate training on customer service standards with all team members.
- Role model company values to create a positive team experience.
- Lead a high-quality induction process for new starters.
- Maintain a safe working environment with a focus on promoting wellbeing.
- Use data insights to make informed decisions for the business and customers.
- Coach team members on product knowledge and customer-centric store experiences.
- Lead the team to deliver excellent store operations through effective stock management and loss prevention.
Attributes You Possess
- A genuine desire to be part of our team and alignment with our values.
- Strong leadership skills in delivering exceptional customer and team experiences.
- Demonstrate a passion for fashion with a professional personal presentation.
- Ability to build and maintain customer relationships through exceptional customer service.
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