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Luxury Service Professional
3 weeks ago
We are seeking a Luxury Service Professional to join our team. This role requires exceptional interpersonal and communication skills, ensuring personalized service is provided to all guests.
- Provide high-quality service to customers by responding promptly and efficiently to their needs and requests during check-in, check-out and throughout their stay.
- Work collaboratively as part of a cohesive team to deliver exceptional guest experiences.
- Maintain accurate control of guest and hotel accounts, ensuring all charges are posted in a timely manner.
- Operate the telephone effectively, handling calls promptly and professionally.
Key Responsibilities:
- Personalize luxury service for each guest, ensuring efficient and courteous interactions.
- Respond promptly to guest requirements and requests, delivering quality service throughout their stay.
- Maintain accurate records of guest and hotel accounts, ensuring timely posting of charges.
Skills and Qualifications:
- Excellent interpersonal and communication skills.
- Ability to work effectively as part of a team.
- High level of accuracy and attention to detail.
Benefits:
- Opportunity to work in a dynamic and luxurious environment.
- Competitive salary and benefits package.
