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Reception and Administration Coordinator

2 weeks ago

Bayside Council, Australia ORS Group Full time

About Our Team:

ORS Group is a dynamic and growing organisation that values diversity, inclusivity, and teamwork.

We are committed to creating a positive and supportive work environment that encourages collaboration and innovation.

Job Description:

We are seeking an Administration officer to join our team, working closely with a national administration team to support business functions.

This full-time position involves managing incoming telephone enquiries and passing on messages as required.

Key Responsibilities:

  • Managing bookings and rescheduling for NDIS services
  • Allocating new referrals to appropriate clinicians based on experience, location, and skill set
  • Organising interpreter/AUSLAN services as required
  • Ownership of site presentation, cleanliness, and events preparation
  • Completing site audits as required
  • Listening and taking appropriate action from voicemail requests
  • Reviewing and forwarding faxes as required
  • Creating and updating electronic records for existing clients
  • Assisting with reporting as required
  • Other additional administration duties as required

Requirements:

  • Administration and/or reception experience (desired but not essential)
  • Previous health knowledge (desired but not essential)
  • Providing exceptional customer service
  • Communicating effectively and appropriately
  • Taking pride in your work and focusing on excellent quality
  • Willingness to learn
  • Data entry skills
  • Exceptional attention to detail, organisational, and time management skills
  • Ability to monitor personal workload and manage own time
  • Ability to work effectively as part of a team
  • Willingness to undergo a National Police Check
  • Hold or be willing to obtain a Working with Children or Vulnerable Person check