Sales and Customer Service Representative

1 day ago


Ipswich, Australia Beacon Lighting Full time

About the Role

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We are seeking a highly motivated and customer-focused Sales and Customer Service Representative to join our team at Beacon Lighting in Ipswich.

This is an excellent opportunity for someone who is passionate about sales, building strong relationships with customers, and working in a fast-paced retail environment.

As a Sales and Customer Service Representative, you will be responsible for:

  • Providing exceptional customer service to our retail and trade customers;
  • Promoting and expanding our Trade Loyalty Program and Trade accounts;
  • Developing strong product knowledge to assist customers in making informed purchasing decisions;
  • Achieving and exceeding personal sales targets;
  • Supporting other team members to ensure business goals are met;
  • Contributing to the overall presentation of the store through merchandising and general housekeeping.

About You

To be successful in this role, you will possess the following qualities:

  • Previous experience in a customer service environment;
  • Strong communication skills with the ability to genuinely connect with your customers;
  • An energetic and enthusiastic approach to all aspects of your job;
  • A strong attention to detail.

Benefits

As a valued member of our team, you will enjoy a range of benefits, including:

  • A competitive rate of pay (including higher rates on weekends and public holidays);
  • Performance-based profit share incentives;
  • Generous team member discounts;
  • On-site parking;
  • Uniform and laundry allowance;
  • The opportunity to purchase shares through the Beacon Lighting share scheme.

About Beacon Lighting

Beacon Lighting is a leading retailer of lighting products, with over 50 years of experience. We are passionate about providing expert advice to our customers, helping them to make informed purchasing decisions and live brighter by choosing the best lighting solutions. Our company values include teamwork, enthusiasm, care for others, and acting responsibly and ethically.

Location

This role is based at our Ipswich store, which offers a dynamic and supportive work environment. If you are a motivated and customer-focused individual who is looking for a new challenge, we encourage you to apply for this exciting opportunity.



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