Healthcare Administrative Officer

4 days ago

Melbourne, Victoria, Australia beBeeAdministration Full time $25,000 - $40,000

Job Overview

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We are seeking a highly skilled and experienced Senior Administration Officer to join our allied health practice. As an essential team member, you will work collaboratively with healthcare professionals to provide high-quality care and service to all patients.

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This role involves managing all aspects of business administration, including front desk reception, billing, intake, and general administration duties.

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Main Responsibilities

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  • Manage clinical schedules for 5-6 clinicians per week.
  • Maintain company books, including payroll, superannuation, accounts payable/receivable, debt collection, and BAS reporting.
  • Prepare for and participate in audits, including NDIS Registration and PHN Business Grant Audits.
  • Negotiate fee increases with business contract partners.
  • Manage files, including transition to digital files for a paperless office, storage of hard files, and destruction of old files, in line with Health Records Regulations.
  • Database and CRM management, including integration with HICAPS (Workcover, NDIS, TAC, Medicare & DVA).
  • Monitor and pay contract staff.
  • Check, edit, and format Psychology reports and assessments.
  • Create online forms and questionnaires using Microsoft Forms, Survey Monkey, and Adobe.
  • Contribute to being part of a team who is passionate about delivering high-quality private practice healthcare.
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Required Skills

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  • Warm interpersonal style
  • Strong verbal and written communication
  • Ability to work as part of a multifaceted team and independently
  • Previous administration experience in a healthcare setting
  • Competent IT/computer skills
  • MYOB and bookkeeping skills
  • Ability to be detail-oriented
  • Ability to multi-task and prioritize
  • Neat and professional presentation
  • NDIS worker screening, working with children's card
  • Work within similar allied health settings
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Desirable

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  • Understanding of patient confidentiality and privacy legislation
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Benefits

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  • Being part of a friendly and supportive team
  • Work from home or office

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