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Store Manager

2 months ago


Bathurst, Australia Pandora Jewelry Full time
About the Role:

The Store Manager will be the ultimate Pandora ambassador, embodying the brand's values and culture. As a seasoned retail leader, you will be responsible for delivering exceptional customer experiences, driving sales, and coaching a team of Assistant Store Managers and Retail Assistants.

Key Responsibilities:
  • Store Culture and Team Management: Foster a positive and inclusive store culture, where team members are empowered to shine as brand ambassadors.
  • Sales and Customer Experience: Establish a high-performance selling environment that creates memorable moments and exceeds customer expectations.
  • Team Development and Performance: Coach and inspire a team of talented individuals, providing real-time feedback and guidance to drive performance and achieve KPI goals.
  • Operational Excellence: Partner with the Divisional Sales Manager and Human Resources to identify and resolve performance issues and policy violations.
  • Visual Merchandising and Brand Execution: Implement visual merchandising directives, maintain efficient operational processes, and drive talent growth and development.
Requirements:
  • Leadership Experience: At least 3-5 years of experience as a Store Manager in a high-performance selling environment.
  • Communication and Interpersonal Skills: Excellent written and verbal communication skills, with the ability to connect with people at all levels of the organization.
  • Business Acumen: Strong analytical thinking and business acumen, with a proven track record of delivering positive results.
  • Talent Management: Skilled in recruiting, retaining, and developing exceptional teams, with a focus on succession planning and internal mobility.
  • Technical Skills: Proficient in Microsoft Office 365 Suite, POS systems, and applicant tracking systems.
What We Offer:
  • Competitive Rewards Package: A comprehensive rewards package that includes a generous staff discount on all Pandora products, a day off on your birthday, opportunities for development, subsidized health insurance, a retail bonus scheme, an employee assistance program, and a jewelry allowance.