Marketing Content Coordinator

2 days ago

Melbourne, Victoria, Australia beBeeCoordinator Full time $100,000 - $115,000

The Salvation Army Australia is seeking a Marketing Content Coordinator to coordinate cross-functional teams to deliver marketing content, collateral, campaigns, and projects.

This role manages branded collateral and content across all channels, supporting the marketing function through efficient coordination and agile methodologies. By streamlining processes and enhancing delivery of branded resources, the role contributes to building ongoing marketing capacity for The Salvation Army Australia.

  • Manage the marketing service helpdesk function and triage collateral/content requests per brand guidelines and policies.
  • Support the marketing team by responding to all marketing queries.
  • Implement agile methodologies to manage departmental workflow across all channels.
  • Provide high-level coordination and project support to ensure timely stakeholder deliverables.
  • Foster internal collaboration to build and refine TSA's marketing capacity.
  • Coordinate traffic management, production, collateral, content, and campaign activities.
  • Manage TSA's digital asset library, including images, videos, stories, and branding assets.
  • Ensure stakeholder access while maintaining brand integrity.
  • Apply proactive and proficient content management processes and policies.
  • Ensure branding activities align with legislation, TSA policy, values, and Codes of Practice.
  • Safely and methodically store sensitive personal information (e.g., beneficiary images, interviews).
  • Manage and coordinate all departmental reporting for the marketing function.
  • Measure, analyse, and evaluate marketing communications performance.
  • Help identify content and tactics driving engagement and strategic conversion.
  • Collaborate with internal and external partners to deliver projects.
  • Apply a service-style approach to all project delivery activities.

The ideal candidate will have:

  • Tertiary degree in marketing/communications (or related discipline).
  • At least 2 years' experience in a similar marketing role with responsibility for collateral and content development and project co-ordination across various channels in large and complex organisations.
  • Proven experience in writing, reviewing and developing comprehensive marketing briefs and production schedules across various marketing channels.
  • Proven understanding of marketing communications across a range of channels (online and offline), contexts and sectors.
  • Demonstrated ability to manage competing priorities, projects and campaigns, adhering to timelines, implementing a proactive and proficient way of working.
  • Excellent written and verbal communication skills, with the proven ability to proactively manage stakeholders across all levels of the organisation, adopting a client service approach to communication and marketing service delivery.

The Salvation Army Australia is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.

The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.

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